Service Worker Residential Coordinator

Mara Murphy

***** ****** *****. ******, ******** 64801 816-***-****

EDUCATION

Missouri Southern State University, Joplin, MO

Bachelors of Science May 2001

Major: Education

Minor: Psychology

PROFESSIONAL WORK HISTORY

Preferred Family Health Care, Joplin, MO December 2017 – September 2022

Support Staff

Teacher, friend, advocate, and encourager, for persons with disabilities.

Monitor Safety by following the Physicians Orders and the Individualized Support Plan

Guiding the individual to become the best and most independent they can be and then maintaining those skills

Primary Support March 2019 – July 2022

Trained staff for client’s medical needs, personal preferences, special diets and adaptive equipment

Oversaw daily documentations and outcomes

Reviewed MARs for signatures, errors, and completed event reports in accordance with state guidelines

Scheduled staff or covered shifts when necessary

Ensured all paper work was completed and submitted to the Program Coordinator in the appointed time frame

Maintained a professional working relationships with Case Management, Physicians, and guardians

Clark Community Mental Health Center, Pierce City, MO August 2016 – June 2017

IIS Professional

Contracted with Children’s Division and coordinated efforts to keep families together for at risk children

Worked on correcting neglect/abuse charges in the home for 6 weeks, for a minimum of ten hours a week

Reported daily to Children’s Division using the states security system

Worked with community resources of schools, therapist, law enforcement, courts, and housing authorities

Utilized the IIS monetary resources for families wisely

Kansas City Regional Office, Kansas City, MO December 2009 – July 2012

Service Coordinator II

Help people with disabilities and their families identify and obtain needed services by developing services around the individual

Utilize monthly service monitoring to ensure the health, safety, rights, and finances of each individual receiving waiver services. Relay the information to the QAS and PR teams through the Service Monitoring tool and EMTs both general and critical when necessary

Provide planning supports by creating action plans in accordance with Missouri Quality Outcomes

Maintain documentation in accordance with federal and state programs, policies, and procedures

Manage time effectively adjusting to the changing needs of individuals and their families by using solid problem solving abilities

Community Support Services, Joplin, MO August 2007 – August 2009

Residential Coordinator, QDDP, SIS

Responsible for the full care of 9 mentally and physically challenged individuals in their homes

Directed 21 direct care staff following the Personal Plan with behaviors, medications, outcomes, and daily care of individuals they cared for

Generated Personal Plans with outcomes and goals working as a team member with case management through the Department of Mental Health and guardians

Wrote and revised annual budgets for living expenses and care payments through the Department of Mental Health

Maintained a working relationship with community members and businesses such as schools, doctors, landlords, city, county, and state government, volunteer programs, and places of employment

State of Missouri: Department of Social Services, Jasper County October 2004 – August 2007

Children’s Service Worker II, (CSW II) Foster Care

Maintained records of child abuse and family history on my caseload, average 22-26 at a time

Worked closely with the initial investigator when children were removed from their natural homes

Generated first assessment of families and preformed monthly reassessments of progress

Utilized all forms necessary, wrote monthly and quarterly dictation, verified payments for foster parents and community professionals

Customized as a team member the treatment plan for individual families we served. Arranged and supported the families with community resource interventions

Maintained professional relationships with schools, therapists, psychiatrists, lawyers and juvenile officers.

Testified in Juvenile Court for each case. Wrote case history and provided my recommendations to the judge in written court reports

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