Customer Service Pawn Broker
Resume:
Krystal Assuncao
**************@*****.***
Summary
Blends academic training in economics and finance with hands-on experience in sales and operations support to offer employers a track record of delivering on task accuracy,efficiency,and quickly known for providing best in class service and communications in a variety of business settings.
Education
Houston community college
Associates Degree -Banking & Finance (2021-current) Accolades
The National Society of Leadership and Success
Work Experience
Comcast Business (Technical Support and Billing agent) 2021-2022
● Software troubleshooting and problem solving.
● Quality assurance.
● Complex billing.
● Maintain strong company product and service knowledge to better assist customers with concerns,questions and general education.
● Assist 100+ customers per day providing successful solutions in a polite manner using active listening and ensure customers retention.
● Skilled at receiving and processing payment transactions Lupe Tortilla-(Server) 2018-2021
● Knowledge of food service regulations.
● Providing excellent wait service to ensure satisfaction.
● Dispute resolution
● Exceptional,personalized customer service.
● Knowledge of proper cash handling procedures.
Cash America Pawn-(Pawn Broker) 2015-2019
● Conducting background checks
● Providing loans,offering pawn receipts to customers, retrieving items back to those who have repaid the money,selling items to recover cash and a hearing to industry regulations.
● Exceeding sales goals
● Processing loan applications
Contact this candidate