Restaurant Team Member

HOA CHANG

*********@*****.*** 415-***-**** San Francisco, CA 94124

Summary

Hardworking College student, freshly out of high school and ready to learn. I am from a large family and get along

with other ver

y well. Very friendly and have good relationships with customers. I have experience in the food industry

as a server, cashier, and shopper. Also have experience as a driver for doordash. I am always efficient and on time. My

biggest strengths are my abilities to learn new skills and adjust to meet demands.

Skills

© Safe driving techniques

© Confidentiality understanding

© Passenger support

© Driving and transportation

© Food safety procedures

© Guest experiences

© Supply restocking

© Email and phone orders

© Company policies and procedures

Experience

DoorDash San Francisco, CA

Driver

04/2021 - Current

Mom's Bun Mi Oakland, CA

Restaurant Team Member

01/2018 - Current

Amazon San Francisco, CA

Amazon Shopper

01/2020 - 07/2020

Education and Training

© Price memorization

© Check payment processing

© Effective customer upselling

Time management

People skills

Basic math

Understand and can translate Vietnamese

Understand Cantonese

Delivered goods and services to customers on time and in excellent

condition.

Monitored traffic conditions and applied defensive strategies to avoid

accidents.

© Achieved consistently high customer scores due to exceptional service.

Planned and executed efficient routes to optimize time and fuel costs.

Followed all restaurant guidelines in regards to food safety and hygiene

to prevent illness.

Stocked condiments, toppings and other food items during slow hours to

avoid dashing to kitchen during peak times.

© Cleaned counters and common areas to minimize spread of germs.

© Collected money, made change and counted out register at end of shift.

© Upsold items to paying customers to boost shift revenues.

Bagged groceries carefully to keep products in perfect condition,

separated fragile products and kept frozen and perishable foods cold or

fresh.

Practiced clean and sanitary shopping with minimal product handling

and used safety kits diligently, including face masks and hand sanitizer to

protect customers and others.

Communicated with customer to confirm clarity of order, shopped at

additional stores if necessary and expedited order transfer to delivery

driver.

City College of San Francisco San Francisco, CA

Some College (No Degree) in Business

Sacred Heart Cathedral Prep San Francisco, CA

High School Diploma

04/2019

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