Support Specialist Medical Billing
Resume:
Harriett Bookhart
*******@*****.***
Office Support Specialist Qualifications & Skills
Certificate, twenty four hours of training as an Administrative Medical Assistant
Completed 300 hours of Supervised instruction and hands-on training-
Certificate, Office Support Specialist
Computer literate in Microsoft Word, Excel, Access and PowerPoint
Experience with patient billing on IDX system, filing and familiar with commercial (Blue Choice and MVP) and Medicaid insurances.
Familiar with ICD-10-CM
Familiar with CMS1500 insurances forms
Fluent knowledge of Medical terminology
Ability to type 40 wpm
Ability to effectively respond to telephone calls, take messages and provide customer service
Hardworking, dependable and committed to organizational practices
Education & Training Experience
Office Support Specialist Program
Rochester Educational Opportunity Center (REOC), Rochester, NY 02/2017
Office Support Specialst Coursework
Keyboarding/PC keyboarding
Engilish for Careers
Digital Literacy
Quality Customer Servide
Business Math for Careers
Office Procedures
Microsoft Word & /
Presentation Applicatios
Records Management
Work Experience
Department of Human & Health Services
Central Department Mailroom(CDM), Rochester, NY 08/2018 - 12/2018
Retrieved mail
Filed mailing correspondence
Mailed correspondence
Dimitri House
Receptionist, Rochester, NY 06/2014 – 11/2014
Answered multi-line service system directing calls to appropriate department
Scheduled appointments for clients
University of Rochester/Strong Staffing, Rochester, NY
Patient Accounts Representative 09/2008-03/2009
Updated patient accounts using Cigna Net and IDX medical billing/scheduling programs
Used 19010 billing forms to bill appropriate medical insurances
University of Rohester/Strong Staffing, Rochester, NY
Receptionist 09/2008 - 10/2008
Answered multi-telephone line and directed calls to appropriate departments
Verified Emergency Medical Technicians Certifications
Visually checked AED signs and contacted area business for visual availability for customers
Awards and Accomplishments
University of Rochester/Strong Staffing, Employee of the Month Award
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