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Customer Service Leasing Consultant

Irving, TX
July 31, 2022

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Shannon Scobee

**** *. ********* #****

Irving, Texas 75038


Multifamily Leasing Professional proficient in marketing, sales and resident retention. Creative, energetic and dependable. Skilled at meeting the needs of internal and external clients. Utilizes outstanding leadership and communication skills to effectively achieve company objectives. Strong drive to increase revenue of company through effective customer service.


Maintain a 65% closing ratio

Maintained an average of 15-25 move-ins per month

Increased occupancy from 87% occupancy to 96% occupancy within 1 mos

Experienced in profiling tenants, evictions, rent collection, in charge of rent roll and bank deposits.

Other duties include: Preparing purchase orders, coding and processing vendor invoices for payment, sending documentation to Corporate Office

Auditing files

Approving/Denying/Cancelling applications

Walking Vacant units and accessing damages

Excellent customer service and sales skills

Skilled in office organization, billing administration, drafting rental contracts

Proficient in property management and achieving sales target

Knowledge of Fair Housing Laws

Honest, competent, creative, and sales-driven professional

Advanced Onsite, Yardi, AMSI, Blue Moon, Microsoft Office, Outlook

Completed Fair Housing Training Courses


Paramount Investments Leasing Consultant 2013-2020

References Available Upon Request

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