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Medical Assistant Customer Service

Location:
Houston, TX
Salary:
19
Posted:
July 28, 2022

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Resume:

LISA PENA

***** ******** **. *******, ** ***** · 832-***-****

Email · adrw0u@r.postjobfree.com

PROFESSIONAL SUMMARY

Dedicated and organized individual with exceptional patient care and clinical skills along with eight years’ experience in OB/GYN Medical Assisting field. Seeking a rewarding opportunity where I can apply my clinical abilities to provide compassionate and professional support to the healthcare community.

SKILLS

Obtain vital signs

Urinalysis

Administer Injections

E-prescribing

Autoclave management

Chart patient information EMR

Customer service

HIPPA and OSHA trained

Efficient triaging skills

Patient education

WORK HISTORY

12-202*-**-****

Medical Assistant: Friendswood Women, Friendswood, TX

● ROOM PATIENTS, TAKE VITALS, ASSESS PATIENTS FOR THE DOCTOR.

● Patient charting, refill medication when needed and at visit.

● Administer injections when needed.

● Autoclave maintenance

● Patient education

● Assist doctors with in-house procedures.

● Calling patients with lab results

● Making sure all rooms are stocked when needed.

● Specimen collection when needed.

2017– 10-2021

MEDICAL ASSISTANT: COMPLETE WOMENS CARE CENTER, PEARLAND TX

Triaging and assessing patients prior to being seen by physician, both in person and on telephone.

Charted patient medical history and vital signs.

Reinforce patient teaching as determined by physician.

Maintained exam rooms.

Assisted physicians with in-office procedures such as IUD insertions and removals, colposcopies, cryo freezing, vulvar biopsies, and incision/drainage procedures.

E-script prescriptions and EMR charting.

Listened to heart tones and calculated gestational age.

Performed urine dip sticks and pregnancy test

Administered injections.

Assisted with pap smears/endometrial biopsy and genital collection specimen. 2016 – 2017

MEDICAL ASSISTANT: WOMENS HEALTHCARE CENTER OF HOUSTON HOUSTON, TX

Assisted physicians in healing care.

Calling patients with results.

Strong post healing care after in-house procedures.

Updating and scanning patient records.

Collecting and preparing laboratory specimens.

Interview patients to obtain medical information such as weight and vital signs.

Assist physicians in exam rooms (etc. Procedures)

Relay instructions to patient and families.

2015—2016

MEDICAL ASSISTANT: WOMENS OB/GYN HOUSTON, TX

Deliver exceptional customer service for over 20 patients daily

Providing direct day to day support to providers in a clinic environment

Works with MA team, providers, and practice managers to continually improve patient triage.

Responsible for checking and preparing patients for their specified examination rooms.

Often called upon to assist and help new patients feel at ease. EDUCATION

MEDICAL ASSISTANT:

2015- REMINGTON COLLEGE, WEBSTER TX

Medical Assistant Diploma

2



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