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Assistant Medical Customer Service

Location:
Newington, CT
Salary:
negotiable
Posted:
July 25, 2022

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Resume:

MARIBEL LEON

** ******* *****

Newington CT *****

Cell: 860-***-****

Objective

To obtain a position which will utilize my analytical and medical skills and allow the opportunity for professional development with career advancement.

Education

Connecticut Training Center- May 2007

East Hartford CT

Patient Care Associate

Capital Community College - May 1997

Hartford CT

Associate Degree Office Administrative Assistant

Major Medical Terminology

Summary of

qualifications

CPR and AED

Pharmacology

Management

Medical Terminology

Microsoft Window

Microsoft Word

Microsoft Excel

Team Work

Bilingual English/Spanish

Work experience July, 2011 to July 15,2020

Sr. STD / FMLA Claim Specialist- Metlife Bloomfield, CT

Ensure that a correct and timely decision is made on all claims and that every claim or leave is paid or administered to its accurate duration. Ensure all actions meet/exceed regulatory and compliance requirements.

Customer Service inquiries

June 2006- October 2009

Sr. LTD Case Manager- Metlife Glastonbury, CT

Ensure that a correct and timely decision is made on all claims and that every claim or leave is paid or administered to its accurate duration. Ensure all actions meet/exceed regulatory and compliance requirements.

Ensure appropriate utilization of resources, clinical partners and MD Guidelines.

Ensure a well-documented

Customer Service

Assist Unit Manager with escalated calls.

February 2003- 2005

Associate Disability Case Manager- Traveler –Synchrony Unit- Glastonbury, CT

Reviewed simple and complex claim

Managed STD, LTD and FMLA claims for Citigroup in Puerto Rico July 1998 - January 2000

Medical Specialist- Travelers Hartford CT

Assistant Medical Case Manager gathering medical documentation. Scheduled Independent Medical Examinations and Functional Capacity Evaluations.

Languages

Fluent in English/Spanish

References Available upon request



Contact this candidate