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Customer Service Civil Engineering

Location:
Clarksburg, MD
Posted:
July 19, 2022

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Resume:

Erkyihun Siressa

***** ******* ****** ***, **********, MD 20871

adrs02@r.postjobfree.com 202-***-****

Education

Lycee Franco Ethiopien Addis Ababa, Ethiopia

Technician Diploma 1985–1986

Coursework: Technical Diploma with a focus on Land Surveying, Architectural Designing, and Structural Engineering

Addis Ababa University Addis Ababa, Ethiopia

Civil Engineering 1980–1983

Coursework: Construction and Project Management, Geo-technical research and Transportation Engineering Experience

Challenger Transportation Gaithersburg, MD

Paratransit Operator Jul 2009–Present

– Navigate throughout the District of Columbia, Maryland, and Virginia areas following various routes

– Accommodate for passengers with disabilities to maintain a safe and comfortable environment

– ADA Para-transit Operations providing non-emergency medical transportation Montgomery County Public Schools Rockville, MD

School Bus Operator Aug 2005–Mar 2016

– Transported students of various age groups to and from school, including Special Education bus services

– Provided a safe environment for students to feel welcome on their journeys to and from school

– Navigated various routes in a multitude of areas within the Montgomery County School district Colonial Parking Washington, D.C.

Shift Manager Jul 1997–Mar 2004

– Resolved employee complaints while simultaneously providing exceptional customer service

– Formulated more efficient methods to better accommodate for a larger volume of cars

– Managed tickets, corporate documents, and payroll functionality Doctors Without Borders Kenya

Construction Site Supervisor Dec 1991– Aug 1993

– Managed a team of 10 contracted plumbers, stonemasons and carpenters tasked with implementing a waterline plumbing system throughout the facility

– Facilitated the construction of hospital facilities at a refugee center which provided food and shelter to over 4500 people

– Participated in the distribution of food to malnourished children seeking shelter in the refugee center Skills

– Maintaining an exceptional level of performance through various degrees of difficulty or pressure

– Possesses a CDL-B license with decades of experience operating larger motor vehicles

– Proficient with Windows Operating Systems, Microsoft Word, Excel, and PowerPoint

– Exceptional with tasks that require multitasking or increased attentiveness Languages: English, Amharic, and French (vague understanding of Italian and Somali)



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