Steven J. Masino

** ******* *** **.

Stratford NJ 08084

C: 856-***-****

E: adrq4p@r.postjobfree.com

Objective: To obtain a challenging managerial position in Food Service where I can apply my proven skills and knowledge

to maintain a superior level of excellence.

Education: 9/87-10/90 Community College of Philadelphia

Associate Degree in Hotel, Restaurant and Institutional Management

9/89-10/89 Philadelphia School of Bartending

Certificate in Mixology and Bar Management

Certifications: Serv Safe Certified

T.I.P.S. Certified

CPR/AED Certified

Experience:

11/21 – Present Sodexo Food & Nutrition Services at Simpson Jenner’s Pond Senior Living Community

Operations Manager

Responsible for the oversight and reconciliation of $2 Million in annual revenue. Directly Supervise Executive Chef, Sous Chef, Service Manager and 40 hourly employees.

Directly accountable for the Sodexo Safety/HACCP Program.

Execute a Menu and Dining program designed around the dietary needs of residents in both the Independent Living and Assisted Living environments.

Implement training and guidance for both front and back of house staff.

Financial Accountability.

9/19 – 11/21 Sodexo Food & Nutrition Services at Capital Health Hopewell

Retail Operations Manager

Responsible for the oversight and reconciliation of $2.5 Million in annual revenue. Directly Supervise 4 Supervisors and 90 hourly employees.

Directly accountable for the Sodexo Safety/HACCP Program.

Share in the oversight of entire operation including Patient Services in absence of the PS Manager or GM

Implemented different menu and culinary programs to the Retail Services that include a Cafeteria and a Starbucks operation

8/17 – 7/19 Sodexo Food & Nutrition Services at Hahnemann University Hospital

Director of Operations

Responsible for the oversight and reconciliation of $12 Million in annual revenue. Directly Supervise 6 Managers and 4 Supervisors. Implemented and oversee Sodexo Safety/HACCP program.

Patient Services Department maintains food production and delivery for 496 beds that run on average a census of 90%.

Retail Cafeteria reaches revenues in excess of $2.5 Million annually.

Catering Services reach revenues of $1.2 Million annually.

Oversee the direction of 120 Union Hourly Associates and meet with Union Representatives monthly

Responsible for scheduling of all Hourly Associates

.

8/14-8/17 Sodexo School Services at Pleasantville School District

General Manager

Responsible for the oversight of a Public School District that consists of a High School, Middle School, 4 Elementary Schools, one Pre K and 3 off site daycare facilities worth $3 Million in annual revenues.

This was a newly obtained contract requiring the implementation of all programs and systems from safety/sanitation to the different feeding programs required at the schools per Government regulations/standards.

Responsible for the approval of all purchases, scheduling, food safety and training of 44 employees that staff the seven schools in the district.

Participated in Union contract negotiations for the existing 44 employees.

9/10 – 7/14 Sodexo Campus Services at Rowan University

Retail Director of Dining

Responsible for the oversight and reconciliation of $7 Million in annual revenue.

Directly oversee 9 retail outlets that include the following: A Food Court containing 5 dining concepts, a convenience store, coffee shop and late night eatery as well as 3 on campus satellite units and 2 off campus satellite units.

Responsible for the approval of all purchases, scheduling, food safety and training of 13 managerial staff and 100 union hourly employees.

Conceptually orchestrated the opening and now oversight of two off campus units that are within 20 miles of the main campus.

Have been able to maintain and achieve budget since I was put into position.

2/05-9/10 Sodexo Campus Services at Philadelphia College of Osteopathic Medicine

General Manager

Directly oversee a $500k managed fee account comprised of 9 hourly employees and one Asst. Mgr.

Responsible for increasing sales through marketing and catering while maintaining all costs of the operation.

Developed and maintained a secure relationship with the client.

8/03-2/05 Metz & Associates at Cheyney University

Associate Director of Dining Services

Control and maintain the daily operations of a 350 seat resident dining hall and a satellite retail operation

achieving net sales of $30,000. weekly.

Supervised a management team comprised of an Executive Chef, Catering Manager, Retail Manager and 2 hourly supervisors.

Directly oversaw the hiring, training and discipline of 50 union hourly employees.

10/98-6/03 Chartwells Dining Services at Rowan University

9/01-6/03 Resident Dining Director

Control and maintain the daily operations of a 400 seat resident dining hall.

Supervised a 6 member management team as well as 3 hourly supervisors.

Implemented and maintained food and labor cost control measures that helped achieve budget for the entire time I held the position.

Directly oversaw the hiring, training and discipline of 110 union hourly employees.

2/01-9/01 Interim Catering Director

Supervised an 8 member catering team while having close client interaction with all events from menu preparation to presentation and style of service.

1/99-2/01 Retail Director of Dining

Controlled and maintained the daily operation of a 240 seat Food Court hosting 4 dining concepts and achieved a 4% sales growth during my tenure with the implementation of new concepts.

Oversaw a convenience store grossing $3.5 million in annual revenues.

Developed and implemented a late night eatery as well as a satellite venue.

7/97-1/99 John Nicholas Caterers

Banquet Manager

Hired, trained, scheduled and supervised a FOH team of 50 with emphasis on upscale styles of service.

Solid interaction with clients from the planning stages of events to personally Maitre’d of some events as needed or requested.

Maintained the ordering and inventory of all alcoholic and non-alcoholic beverages.

1/97-7/97 Cinnabon Inc.

General Manager

Controlled and maintained a 23 member team.

Supervised all hiring, training, scheduling and discipline.

Maintained all ordering, inventories and cost control measures.

Directed a store turnaround from 23rd in district revenues to 3rd in a 3 month period.

References gladly furnished upon request

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