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Customer service, Park Ranger, Intake Counselor

Location:
Edinburg, TX
Posted:
July 07, 2022

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ASG

OBJECTIVE

Innovative, skilled, multifaceted employee seeks position with a like-minded agency to promote a career driven future with agency.

SKILLS

Microsoft Word, Powerpoint, Excel, Customer Service, Career Driven, Team Leader, Sole Motivator, Team work ethic, Attention to detail, & Ability to handle multiple tasks at once.

AYISSA SANDOVAL GUTIERREZ

PROFESSIONAL LINKED IN PROFILE :

AYISSA SANDOVAL-GUTIERREZ

EXPERIENCE

BEHAVIORAL CLINICIAN • EVOLVING STEPS • NOVEMBER 2019 – AUGUST 2021

Behavioral/Substance use intakes, treatment planning for adolescents/children/adults with behavioral issues, referrals to necessary outside agencies if needed, direct clinician supervision for student Interns.

COPSD COUNSELOR/ CASE MANAGER• THE CENTER FOR HEALTH CARE SERVICES • JANUARY 2017 – OCTOBER 2019

Behavioral/Substance use intakes/assessments, Treatment planning, Monitor medication regimen, Teaching clientele healthy coping skills/relapse prevention planning, Referrals/linking clients to outside agencies, working closely with the judicial system.

ADMISSIONS/INTAKE COUNSELOR/RESIDENTIAL COUNSELOR • LIFETIME RECOVERY • DATES FROM NOVEMBER 2014– DECEMBER 2016

Admission duties, assessments/treatment planning, Referrals to outside agencies, Educational Groups advising clients on behavioral/substance use criteria to lead a sober lifestyle, individual and group counseling,

CASE MANAGER II/OUTPATIENT COMPETENCY RESTORATION (OCR) PROGRAM • BEHAVIORAL HEALTH CENTER OF NUECES COUNTY • OCTOBER 2012 – OCTOBER 2014

Behavioral/Substance use intakes, Assessments for OCR program for dual diagnosed clients, community referrals, Linking clients to outside agencies and working closely with the judicial system in Nueces County.

STEP PARK RANGER/ PUBLIC USE ASSISTANT GS-4 • U.S.FISH AND WILDLIFE SERVICE • JUNE 2008 –DECEMBER 2012

Entry Fee Collections/Excel Spreadsheet Entry of Fees, Supervising Interns/Volunteers, Bookstore cashier/restocking of items, Assisting visitors with nature walks, Advocating to the community/school districts regarding the importance of the environment and nature.

MANAGE PEERS/VOLUNTEERS, MONTHLY DATA/FEE COMPLIATION TO INCLUDE SPREADSHEETS, CUSTOMER SERVICE, MAND REGISTER/BOOKSTORE, TOURS FOR VISITORS

Cashier• H-E-B Grocery • August 2007 – November 2008

Cashier responsibilities, Customer Service, Packing/Bagging items, Attending to customers as needed.

EDUCATION

BACHELOR OF SCIENCE IN PSYCHOLOGY• MAY 2011 • UNIVERSITY OF TEXAS-PAN AMERICAN

MASTER OF SCIENCE IN REHABILITATION COUNSELING • JUNE 2013 • UNIVERSITY OF TEXAS-PAN AMERICAN • GPA 3.6

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