Stephanie Vallier

Orlando, FL ***** 689-***-****

adrl54@r.postjobfree.com

Employee Objective To benefit a business with my experience in customer interactions and high sales volume, growing customer loyalty for the company and advancing my skill set. Education

May 2005 High School Diploma Oakridge High School Orlando, FL Skills

● Proficient in Microsoft Office

● Effective Communicator

● Conflict Resolution

● Positive Customer Experiences

Experience

November 2021-present Server Cheddar’s Scratch Kitchen Orlando, FL Quickly adapted to a new work flow and environment. Employed exceptional memorization tactics in order to properly inform customers of the diverse food menu and ample beverage options. Moved through the training process in order to become a shift lead within my first 30 days. Incorporated small scale management techniques to oversee the teamwork during open and closing procedures. June 2008- August 2021 Server Miller’s Ale House Orlando, FL This position provided experience in multi-tasking under pressure while handling 40 plus customers at a time. All while maintaining a calm and collected dimeanor and engaging in friendly conversations in order to boost sales and overall satisfaction. Handled financial transactons responsibly through the automated system, including cash and card payments. Trained new hires in the customer service standards of our industry and worked with teammembers to accomplish open and closing duties efficiently.

Personal References

Bill Klug- Miller’s Ale House, General Manager, 407-***-**** Jennifer Mossor- Jet Blue Customer Service, 407-***-**** Robin Bouck-Pedersons Farms, Ecom. Account Manager, 407-***-****