Customer Service Sales Representative

RA

RACHEL ALFANO

********@*****.*** 512-***-**** Austin, TX 73301

Accomplished small business owner offering 5+ years of progressive business experience. Dedicated to maximizing profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable in all aspects of construction and design.

Labor relations

Marketing tactics

Design coordination

Strategic project planning

Contract negotiation expertise

Alfano Remodel & Investments LLC

Round Rock, TX

Owner/Designer

01/2017 - Current

Helped create, plan, and manage everything from new builds to whole-home renovations.

Offered turn-key remodeling services, from design conception and inception to project management and completion.

Provided clients with a custom design including material selection, plumbing and electrical plans, detail drawings/renderings, and a thorough scope of work.

Extensive leadership skills including management of six crews at a time, customer service, marketing, payroll, and bookkeeping. Culhane Premier Properties Austin, TX

Business Development Manager

03/2015 - 01/2017

Determined business development opportunities and implemented effective strategy for client acquisition.

Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit. Secured new opportunities from existing customers to maximize and enhance growth at each account.

Developed short-term and long-term vision and strategy to achieve targeted sales objectives.

Wyndham Worldwide Corporation

Austin, TX

Vacation Sales Representative

06/2013 - 03/2015

Researched and targeted prospective customers to support business development objectives.

Reached out to potential customers to answer questions and set appointments.

Promoted product branding initiatives, ensuring travel brochures and promotional literature are displayed prominently.

Asked open-ended questions to best understand client needs and determine best travel offerings.

Austin Community College Austin, TX

Summary

Skills

Experience

Education and Training

Associate of Arts

2012

www.alfanoremodel.com

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