Customer Service Assistant Manager
Resume:
JOY I. CASIMERO
Las Vegas, Nevada *****
*********@*****.***
PROFESSIONAL SUMMARY
Reliable Shift Leader always willing to share knowledge and train people. Dedicated to providing excellent customer service and promoting customer retention. Fosters welcoming environments for customers and demonstrating enthusiasm.
SUMMARY OF QUALIFICATION
Proven expertise in customer dispute resolution and selling tactics. Proficient in handling situations at a fast-paced environment and taking on multiple tasks at the same time.
Teamwork skills to achieve store sales goals.
KEY SKILLS
-Assisting management on their some admin works.
-Set daily goals and delegating work accordingly to promote collaboration.
-Works efficiently with employees to guarantee smooth operations. WORK HISTORY
February 2011 - Present
Panda Restaurant Group
Shift Leader
2005-2007
Burger King Singapore
Assistant Manager
EDUCATION
1999-2000
De La Salle University, Philippines - Post Graduate (18 units taken) Masters Degree in Business Administration
1990-1994
Polytechnic University of the Philippines
Bachelor’s Degree in Marketing
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