Substitute Teacher Customer Service

EVAN ROGERS

**** ***** *****, *********, ** ***** · 979-***-**** · ***********@*********.***

An enterprising, energetic, business-oriented professional with a strong foundation in math and problem solving skills as well as an exceptional musical background who seeks to join both of these interests with a business position.

EXPERIENCE

GUITARIST August 2009 – PRESENT

• Learn extensive catalogues of songs for dozens of regional performers

• Adapt immediately to unpredictable situations during live shows, like song or changes

• Maintain a positive outlook for both fellow performers and the audience regardless of situation

• Create/record new melodies and rhythms to the satisfaction of a multitude of producers

• Created lessons for guitar students as their needs require SUBSTITUTE TEACHER at MNPS FEBRUARY 2016 – PRESENT

• Fulfill both short- and long-term substitute assignments across all subject areas, effectively teaching students of varied academic/age levels (grades K-5) and diverse cultural backgrounds

• Awarded Substitute Teacher of the Year in 2021 by Waverly Belmont Elementary School

• Design and implement daily lesson plans, including creating highly individualized lesson plans to accommodate various learning styles

• Monitor and catalogue student progress for teacher on leave HOST at The Tennessee Texan (Airbnb) OCTOBER 2018 – PRESENT

• Coordinate start to finish with all Airbnb customers, which resulted in positive customer service feedback

(achieving SuperHost Status with 115+ 5 star reviews)

• Reconcile host accounts receivable from Airbnb with our own invoices

• Manage communication with guests to rapidly resolve complaints and inquiries

• Employed sales techniques to boost sales and services FILE/MEDICAL RECORDS CLERK JUNE 2008 – AUGUST 2012 ANGELTON DANBURY MEDICAL CENTER Angleton, TX

• Managed medical records requests, both electronic and any remaining paper records, in compliance with state HIPPA rules and confidentiality rules.

EDUCATION

BACHELOR OF BUSINESS ADMINISTRATION (B.B.A.) IN MUSIC BUSINESS & BACHELOR OF MUSIC (B.M.) IN COMMERCIAL MUSIC (DOUBLE MAJOR) MAY 2014 BELMONT UNIVERSITY NASHVILLE, TN

Graduated Magna Cum Laude with a 3.86 GPA

Honors: Beta Gamma Sigma Honor Society; Dean’s List (all semesters) Relevant Coursework: Integrated Accounting Principles, Managing Information Systems, Management Communications, Business Finance, and Copyright Law SKILLS

• Proficient with Microsoft Office Suite

• Communication in a business setting

• Working with people

• Conversational Spanish

Contact this candidate