Patricia Borelli
Team Lead of General Merchandise - University of Florida Bookstore
Gainesville, FL 32607
*************@*****.***
High energy, self-motivated person highly regarded for consistently achieving superior administrative work through leadership, planning and effective implementation. To lead by example, action, assesses the situation, and create consensus through effective communication at all levels, internally and with the public. Work experience and courses studied have centered on receptionist / clerical, medical insurance billing and accounting.
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Work Experience
General Manager
Gator Sportshop - Gainesville, FL
August 2018 to Present
Assist with customer service with customers.
Check in and receive new merchandise or products and than put out on the salesfloor. Train staff at seasonal times
Work the sports events
Team Lead of General Merchandise
University of Florida Bookstore - Gainesville, FL
2012 to Present
Customer service coordinator
• Training new employees in peak times
• Stock and assist customers with customer service Administrative Assistant
Orlando Orthopedic Center - Orlando, FL
2005 to 2007
Organized patient's charts ensuring that they were properly filed
• Faxed critical records to other doctors as directed
• Worked with fellow employees ensuring that the everyday events go as directed Customer Service Coordinator
University of Florida Bookstore - Gainesville, FL
2003 to 2004
Balanced large sums of money from stores daily sales
• Generated daily sales and accounts receivables reports
• Scheduled employment hours for employees
• Assisted in cash tray counts at the end of each day
• Trained and supervised temporary staff during peak days of operations Receptionist
Physician Immediate Care - Jacksonville, NC
2000 to 2001
Checked in patients receiving medical care
• Pulled and created patients charts
• Scheduled appointments, completed data entry and answered telephones Administrative Assistance
University of Florida Bookstore - Gainesville, FL
1993 to 2000
Filed and tracked all merchandise orders and vendor invoices Education
Associates in Business Administration
Axia College of University of Phoenix
2009 to 2011
Skills
• Medical Billing
• Accounts Receivable
• Accounts Payable
• Management
• Microsoft Word
• Administrative Experience
• Organizational Skills
• Clerical Experience
• Office Management
Additional Information
Key Qualifications
• Over 10 years of cash handling experience in retail setting
• Over 5 years of administrative experience in doctor's offices
• Highly skilled in greeting customers/patients and answering phone calls
• Proven ability to handle multiple, competing priorities in an effective manner
• Excellent written and oral communication skills
TECHNICAL SKILLS
• Proficient in Microsoft Word, Excel and PowerPoint
• Experienced in cash handling, bookkeeping, insurance coding and accounting practices