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Customer Service Representative

Lewisville, TX
25 an hour
June 27, 2022

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LEWISVILLE, TX 972-***-****


Seeking new employment opportunities to leverage and implement my knowledge, skills, and abilities. Delivering high quality performances and professional customer service into daily operational tasks and activities. Looking for a professional position within Customer Service, Hospital Scheduling, or Hotel roles to grow my knowledge, skills, and abilities. SKILLS:

Professionalism, Excellent Communication, Adaptability, Professional Customer Service, Positive Rapport Building, Photography Experience, Business Oriented, Business Management, Sales Techniques, Training Employees, Nursing & Medical Background, Social Media Management EXPERIENCE:

Nanny – House Manager

Private Family

September 2017 – Present

Responsible for managing day-to-day household responsibilities such as grocery/necessity shopping and taking care of the children.

Prepare and serve nutritious meals, organize educational activities, and perform housekeeping duties.

Arrange appointments for doctor visits, while managing and maintaining schedules and calendars. Photographer

Dianne Myers Photography

2007 – Present

Experience in: Family, newborn, senior, and maternity photos, while seeking new opportunities in Real Estate photography to increase experience and knowledge.

Provide services to clients and consult with them to obtain their photography needs and goals.

Responsible for operating cameras for capturing photos and videos, adjusting the settings as needed.

Set up and break down equipment and lighting, in addition to props and various items.

Manage photo/video production by editing, utilizing software while assuring the photos/video best accomplish the established goal.

Customer Service Representative

Rift to Reef Aquatics

2006 – Present

Provide professional customer service to ensure and maximize customer satisfaction.

Educate customers on the aquatic ecosystems, while maintaining knowledge of all fish species and their ecosystems.

Efficiently scan items and collect and process monetary transactions utilizing a cash register. Continued Experience – Rift to Reef Aquatics

Establish positive rapport with customers, manage sales objectives to achieve sales goals, and answer any questions with accurate information.

Surgical Technologist

Lewisville Hospital

2000 – 2005

Responsible for assisting with the preparation of the operating room by setting up sterile surgical instruments, equipment, and supplies, while receiving solutions and medications.

Assembled equipment assuring proper working orders and made adjustments as needed.

Helped surgeons with putting their gown and gloves on and placing sterile drapes on patients.

Retrieved needed instruments and supplies to be passed to be utilized by the surgeon. Waitress – Trainer

Cracker Barrel

1998 – 2000

Delivered outstanding customer service to enhance customer experiences and maximize satisfaction.

Promptly presented menu to customer, while maintaining knowledge of menu items and ingredients.

Accurately took food and beverage orders as specified by customer and delivered beverages and food in a timely manner; refilled drinks as needed.

Professionally responded to inquiries and problems utilizing problem solving and decision making techniques.

Trained new employees in compliance of company policies and procedures.

Acknowledged for Employee of the Year award by exceeding expectations and professional customer service.

Retail Clerk


1983 – 1995

Scanned items and processed all transactions utilizing cash registers.

Provided professional communication skills while greeting and assisting customers.

Maintained knowledge of items and their location to accurately respond to customers that were seeking items.

Handled inquiries utilizing problem solving, decision making, and critical thinking techniques to resolve problems to ensure appropriate outcome.

Bagged items in a neat order and removed security tags as necessary. EDUCATION:

Nursing, Bridgeport School of Nursing

High School Diploma, Carencro High School

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