Dow Chemical Independent Consultant

Location:

Posted:

June 28, 2022

Resume:

Ali Abbas Experience Depth & Expertise

Ali is a highly skilled SAP Consultant with over 20 years of experience in both the public and private sectors. His excellent management skills have proven effective when working with SAP. He possesses the ability to multi-task in areas such as project management, instructional design, and training which allows him to work in cross-functional areas. His vast experience in analyzing training requirements, technical writing, and customizing design plans permits strong mentorship.

Experience managing teams as well as serving leaders while working with ERP or system implementations.

Worked closely with SAP SD, MM, and FI/CO, PP, HR functional team to determine the business requirements and prepare specification documents.

10 years of SAP Order-to Cash projects.

Involved in 3 full life cycle implementations using ASAP and AGILE methodology and mapping client business process to SAP R/3 business modules. Well acquainted and actively involved in all phases of project (Gap-Analysis, As Is /To Be- Business Blue printing, Prototyping, Analysis, Design, Customizing, Configuration and SAP Best practices implementation methodology, Go-live and post implementation support).

Expertise working in regulated environment.

Experience in Unit testing, Integration testing and System testing,

Worked on documentation of business process flows using Visio, which helped the users.

Excellent communication, interpersonal and positive work attitude and self-motivated to work independently as well as in a team. Good understanding of both business process and technical development.

Ability to produce the best result in pressure situations.

TECHNICAL SKILLS

ERP: ECC 6.0/ SAP R/3, 4.7/4 S4 HANA, Fiori Apps

Operating Systems: MS Windows 2000/NT, MS-DOS, UNIX

Reporting / Designing Tools: ABAP reports, Business Intelligence, Business Objects 4.3

Operating Systems: Windows/2000/XP/Vista, MS Office/Visio

Functional Skill Sales Order, Delivery & Billing Type, Partner, Output, Text and incompletion procedure determination, Analysis of pricing & revenue account

SAP Traine HR, MM, FI, CO, AP, AR, GL, GM, FM, OTC, PTP, HCM (RM, WM, TM) S4 HANA and SRM.

SAP Sales & Distribution: Sales Order Management – online courseware, SAP Partner

Essential Skills for Business Analysis

SalesForce.Com System Administrator ADM201 Certified

Lean Six Sigma (Yellow Belt)

Education

B.S. Information Technology

Professional History

Molson Coors and Brewing February 2022- Present

Organizational Change Management Lead

Ageatia Consulting

Focus on core change management processes such as audience analysis, impact analysis, role design, organizational design, site readiness, training, and communication to ensure end user adoption.

Worked with enterprise-wide groups in Finance, Merchandising, Production planners, OTC, Analytics and Security teams to drive change management for new systems and business process implementations.

Managed a team of business process consultants focused on delivering key Business Objects projects for core merchandising reporting and analytics.

Trained Senior Management and End Users on SAP Business Objects 4.3

Managed all testing initiatives during UAT.

Hired and managed trainers to deliver end user training.

Coordinated user group activities, including scheduling meetings, publishing agendas, meeting minutes/action items where applicable, and preparing follow up reports.

Partnered with the business and other IT teams to provide innovative ideas to solve business or technological challenges.

Gainwell Technologies September 2021- March 2022

SAP OTC and Finance Training and Business Process Expert

Maxonic Consulting

Gathered detailed requirements from the business users impacted in the Order-to-Cash process (Quote to Fulfillment to AR) for level 3 support work, approved projects and small enhancements to existing SAP SD through FI/AR configuration or development objects.

Focus on coaching, training, and support

Trained end users on S4 HANA platform with Fiori Apps.

Trained Senior Management and End Users on SAP Business Objects 4.3

Managed all testing initiatives during UAT.

Hired and managed trainers to deliver end user training.

Coordinated user group activities, including scheduling meetings, publishing agendas, meeting minutes/action items where applicable, and preparing follow up reports.

Partnered with the business and other IT teams to provide innovative ideas to solve business or technological challenges.

State of Illinois October 2019- August 2021

SAP Business Coach and Training Analyst

Deloitte Consulting

Focus on coaching, training and support

Provide training to all SAP end users on system and process solutions.

Trained users primarily in the functional areas of Procurement/SRM, AP, AR /PSCD, budgets, Cost accounting, PS, Asset Management, Period End Closing, FI/CO Warehouse Management, Logistics and Plant Maintenance.

Trained end users on S4 HANA platform with Fiori Apps

Trained End User in SAP Reporting and Month End Close Activities.

Provide Production support and training creating purchase orders, purchase requisitions, while monitoring the MRP at Go Live and during Hyper Care.

Managed business requirements through implementation, or completion of pilot phase including, but not limited to, tracking changes, analyzing proposed changes for impact to project schedules, coordinating review and approval of changes, and revising any requirements documentation and user notification.

Provided recommendations for business analyst tasks within the organization as requested. This includes providing guidance, motivation and mentorship to ensure adherence to successful development methodologies and software architecture practices.

Actively partners with the support and help desk team through knowledge transfer and brain building for speedy and consistent solutions for business users.

Dow Chemical (June 2018 to August 2019)

SAP Learning & Business Process Expert

Ernst & Young Consulting

Gathered detailed requirements from the business users impacted in the SD/OTC process (Quote to Fulfillment to AR) for level 3 support work.

Focus on coaching, training and support

Provide training to all SAP end users (both functional and business aligned) on system and process solutions

Includes training documentation, delivery and reporting of training execution for SAP SD/OTC

Analyze support needs and metrics to determine learning, improvement and value

creation opportunities.

Provided leadership, mentorship, on-boarding, education of best practices to other permanent and contract business analysts as needed.

Identified and participated in the resolution of requirements conflicts involving scope, schedule, budget or quality; monitor and report on requirements metrics.

Designed and maintained end user and support team documentation.

Developed training documentation on S4 HANA and gave end user training.

Coordinated user group activities, including scheduling meetings, publishing agendas, meeting minutes/action items where applicable, and preparing follow up reports.

Love’s Travel (March 2018 to June 2018)

SAP Senior OTC Consultant

IT2 Consulting

Actively involved in implementing AGILE methodology.

Performed design and wrote specifications as needed for workflow, forms, reports, interfaces, conversions, and enhancements.

Partnered with the business and other IT teams to provide innovative ideas to solve business or technological challenges.

Actively partners with the support and help desk team through knowledge transfer and brain building for speedy and consistent solutions for business users.

Led the testing initiative for the SAP OTC group in the development lifecycle.

Church’s Chicken Franchise (December 2017 to February 2018)

New Business Consulting for Church’s Chicken

Established key account client base to immediately increase sales by over 12% in the first (3) three months of operation

Developed customer loyalty and monetary referral program to increase sales.

Conducted competitive set analysis to pinpoint strategic opportunities within the local business sector.

Developed and executed a business plan implemented monthly to consistently exceed monthly sales quotas and revenue targets in both retail and B2B divisions.

Daltile Corporation (April 2016 to November 2017)

SAP OTC Training and Analytics

IT2 Consulting

Developed training materials for SAP OTC in the areas of Creating Sales Order/ Deliveries/ Shipments.

Developed training materials for Supply Chain in the areas of Creating STO.

Delivered training to the end users for the OTC and Supply Chain.

Created requirements specifications document for standardization outlining the functional and technical changes required.

Work with users to coordinate information exchange for support of systems changes.

Performed complete Master data validation between legacy system & Target system, documented any discrepancy and provide solution.

Worked with key business users to determine the scope of transactional data requirement for Open Sales Order conversation in to SAP system.

Actively participated in the Requirement gathering during the project preparation level with coordination with Business owner in sales flow.

Led the testing initiative for the SAP OTC group in the development lifecycle.

Provided GO LIVE Support to the end Users.

Provides Production Support to the business in the SAP OTC area with users in creating Sales Order/ Troubleshooting errors.

Assists in soliciting business requirements for creating executive reports.

Provide Production support and training creating purchase orders, purchase requisitions, while monitoring the MRP at Go Live and during Hyper Care

GameStop, Inc. (June 2015 to January 2016)

Senior SAP Manager

GameStop acquired a few companies who were running SAP FI/CO and SAP HR, with Kronos Timekeeping, tasked with performing the following activities surrounding this platform:

Delivered requirements and other documentation in relation to the GameStop SDLC models for assigned projects as delegated by the IT Manager for development, support, or research.

Worked closely and collaboratively with other teams, both internal and external to IT, in order to respond as expected to data needs and ad hoc system-related deliverables.

Provided leadership, mentorship, on-boarding, education of best practices and the GameStop SLDC methodologies to other permanent and contract business analysts as needed.

Designed and coordinated iteration reviews with stakeholders to ensure functional requirements and stakeholder expectations were met.

Designed and coordinated user acceptance testing, including coordination of resources, documentation of issues found, and follow up through resolution as required by the Quality Assurance Manager.

Obtained necessary signoffs for project requirements and User Acceptance Test Plans including IT management, IT support areas, project sponsor, user representatives, and other key stakeholders.

Coordinated user group activities, including scheduling meetings, publishing agendas, meeting minutes/action items where applicable, and preparing follow up reports.

Tested requirements at all stages of the project, including functional validation and smoke testing of development deliverables to ensure compliance with the functional requirements as specified.

Ensured that accepted test plans are executed by partnering with the Development, Engineering, QA and user teams to test, monitor and report variances; track and resolve any requirements defects including any that are incorrect, missing or have unintended consequences; refer back to the stakeholders if necessary.

Ensured that all requirements and user acceptance testing activities are compliant with-IT policies including updating SharePoint, Clarity, TFS and Test Director throughout the project.

Provided assistance to the QA group to coordinate and facilitate UAT as required by the QA Manager.

Made suggestions to management, based on current and emerging methodologies or tools to reduce costs, improve delivery performance, and reduce administration time for GameStop BA resources.

Developed subject matter expertise on the front-end and back-end data systems that support and interact with GameStop systems, and the flow of data between those systems.

Identified and participated in the resolution of requirements conflicts involving scope, schedule, budget or quality; monitor and report on requirements metrics.

Designed and maintained end user and support team documentation.

Reviewed process with end-users, reviewed existing documentation and training materials for changes, and made modifications. Sat in with Train-the-Trainer classes.

Worked with the user department manager and business stakeholders to maintain product backlog for domestic and international requests.

Gathered, organized, analyzed and summarized frequent and substantive feedback from project stakeholders.

Model the high level of customer service expected of all GameStop associates including, but not limited to, responding to voice mails and emails within organizationally defined timeframes, completing projects as committed, responding to others’ feedback appropriately, and making optimal use of organizationally limited resources by offering assistance to other functional teams when appropriate.

Baylor Scott & White (March 2014 to May 2015)

Sr Business Analyst

Involved from the Blue print, Realization, Final preparation, and Go-Live Support. Gather documents, Gap analysis. Actively involved in implementing AGILE methodology.

Defined project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.

Monitored project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.

Worked with Business Stakeholders, IT Infrastructure teams, and Development teams to ensure that business requirements are properly configured within LAWSON and that all development objects perform as designed.

Partnered with the business and other IT teams to provide innovative ideas to solve business or technological challenges.

Actively partners with the support and help desk team through knowledge transfer and brain building for speedy and consistent solutions for business users.

Followed processes that ensure cohesive and detailed program specifications, creates quality configuration and objects matching specifications, performs unit testing, creates appropriate documentation and provides the appropriate level of support after implementation when called required.

Provided consistent progress/status reports to senior team members and lead.

Partner (May 2012 to December 2014)

SAP OTC Senior Analyst

Performed the following for both IBM internal, and IBM external clients:

Actively involved in implementing AGILE methodology.

Performed design and wrote specifications as needed for workflow, forms, reports, interfaces, conversions, and enhancements.

Partnered with the business and other IT teams to provide innovative ideas to solve business or technological challenges.

Actively partners with the support and help desk team through knowledge transfer and brain building for speedy and consistent solutions for business users.

Defect analysis and resolution by working with SAP SD lead, technical & architecture team.

End-to-End testing with co-packers & customers.

Part of integration & regression testing teams.

Bell Helicopter, Hurst TX (November 2011 to May 2012)

SAP SD/OTC Senior Manager

Maintained SAP OTC training curriculum as required for assigned process area.

Maintain detailed course outlines.

Actively involved in implementing AGILE methodology.

Design and developed learning components for assigned process area courses.

Worked with course owners to identify data requirements to support simulations and exercises.

Provided regular status to Training Leads.

Reviewed and approved SAP OTC instructional materials for clarity and usability.

Ensured content approval from project leaders and business leaders.

Ensured training system readiness and accuracy.

Ensured knowledge transfer to trainers.

Set up and updated course learning component status in Solution Manager

As an independent consultant through Agile, accomplishments included:

Design and develop custom training materials including end-user manuals, quick reference guides, presentations and job aids.

Recorded training simulations using RWD UPerform and created computer based learning.

Interviewed subject matter experts to collect data and formulate interview notes into solid training deliverables

Successfully translated technical business processes and system requirements into training materials.

Managed scope of assigned courses to complete deliverables on time.

Technology Used: SAP ECC 6.0: SD, FI, Solution Manager, Microsoft Access, Microsoft Excel, UPerform

Commercial Metals Company, Irving TX August 2008 – October 2011

SAP OTC Business Process Analyst (7/09-10/11)

Involved from the Blue print, Realization, Final preparation, and Go-Live Support. Gathered documents, Gap analysis. Actively involved in implementing AGILE methodology.

Gathered detailed requirements from business users for level 3 support work, approved projects and small enhancements to existing SAP configuration or development objects.

Performed design and wrote specifications as needed for workflow, forms, reports, interfaces, conversions, and enhancements (WRICEF).

Worked with Business Stakeholders, IT Infrastructure teams, and Development teams to ensure that business requirements are properly configured within SAP and that all development objects perform as designed. Addressed all areas within the OTC process from order creation, quote, sales order, to create ship, outbound delivery, credit/credit hold, etc.

Partnered with the business and other IT teams to provide innovative ideas to solve business or technological challenges.

Actively partnered with the support and help desk team through knowledge transfer and brain building for speedy and consistent solutions for business users.

Followed processes that ensured cohesive and detailed program specifications, creates quality configuration and objects matching specifications, performs unit testing, creates appropriate documentation and provides the appropriate level of support after implementation when called required.

Provided consistent progress/status reports to senior team members and lead.

SD/OTC Team Lead/Deployment Support (08/08-06/09)

Experience in Order to Cash processes (OTC)-Order Processing, Pricing, Logistic Execution and Credit management.

Strong Functional experience in analysis and implementation of the SD module.

Created and led team of 11 in the SAP OTC rollouts at CMC.

Involved in SAP full life cycle implementations including Production support, Roll-out & Enhancement/New Development, Involved in the Business Analysis, System Analysis, Process Study, Blueprint and Gap Analysis during implementation project.

Experienced in the area of Functional and Application Support in consulting SD Module.

Experience in Implementation, Cut-Over and Go-Live activities.

Data Validation/Testing, Documentation, Implementation, Maintenance and User Training.

Served as internal liaison between Applications Systems developers and Business Customer area(s)

Functional Testing of Sales Orders, Deliveries & Invoices using HP Quality Center. This involved testing incompletion procedures, pricing, output, text & partner determination etc.

Master data analysis - Ensuring customer and material master data is in agreement with the system.

Defect analysis and resolution by working with SD lead, technical & architecture team.

End to End testing with co-packers & customers.

Part of integration & regression testing teams.

Smith & Nephew, Memphis TN (June 2007 to July 2008)

SAP BW Analyst

Interacted with the management and the end-users to identify business requirements.

Actively involved in implementing ASAP methodology.

Analyzed reporting requirement and translated them into multi-dimensional data models using star schema and extended star schema techniques.

Activated business contents and populated the objects with data from SAP R/3 system.

Created customized InfoCubes based on clients requirements.

Managed and monitored serial and parallel data loads

Environment: SAP BI 7.0/BW 3.5, SAP R/3 4.7,SD, BEx Analyzer

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