Customer Service Marketing Analyst

Jeannie Baker

Research and Marketing Analyst

Disciplined, proactive and highly adaptable MBA graduate with 5+ years of combined experience in office administration, research and data analysis, client engagement, and customer service. Transformational leader who is committed to the pursuit of excellence, creative thought, and collaboration. Seeking role focused on human resource management, excited to grow professionally in this field. ***************@*****.*** 916-***-**** Rocklin, USA linkedin.com/in/jeannie-b-004a11237 WORK EXPERIENCE

Research and Marketing Analyst (Volunteer)

Water 4 Life Ministry

09/2019 - Present, San Diego, California

1. Water4LifeMinistry is a 501c3 non-profit Ministry whose goal is to provide safe drinking water to impoverished people around the world.

Identified and sourced key prospective donors through systematic, diligent market research

Originated, implemented, and managed client information and communication databases

Utilized data insights to drive decision-making in marketing, personalize donor engagement, and optimize fundraising events.

Cultivated evolving partnerships by providing excellent client communication, highlighting donor impact, and strategic utilization of donor stewardship programs Organized collaborative client meetings with donor organization and successfully initiated program planning and execution

Contact : Rudy Shaffer - 858-***-****

Ecommerce Business Owner

Soextra Essentials, LLC

07/2018 - 06/2020,

Online Retail Sales offering lifestyle and self-improvement products for women Conceptualized, launched and managed e-commerce business Designed product packaging, licensed and merchandised products end-to-end Conducted international supplier negotiation as needed and monitored inventory Research competitor markets to determine marketing strategies and promotional offerings

Personal Development / Family Leave

Workplace/Company

01/2001 - Present,

Full-time parenting role as primary caregiver

Volunteer member - Distribution of basic needs supplies for impoverished families Pursued education towards master's degree, e-commerce and digital merchandising, licensure in esthetics, certifications in human resource management and data analytics. Volunteer at Water 4 Life Ministry as a Market Research Analyst to develop skills in MS Office, Google Suites, business communication.

EDUCATION

BS Business Administration

Stephens College

09/1997 - 12/1999,

MBA Human Resource Management

Colorado State University Global Campus

09/2014 - 01/2017,

SKILLS

Office Administration

Human Resource Professional

Hiring Practice Data Analysis

Leadership Teamwork

Emotional Intelligence Highly Adaptable

Customer Service Google Suites

MS Office Organized Detail Oriented

Results Driven

ACHIEVEMENTS

W4LM (06/2021 - Present)

Successfully facilitated client partnerships exceeding projected fundraising goals

Top producer of Water 4 Life Ministry partnership

program

CERTIFICATES

Organizational Leadership and Change Management

Full Professional Proficiency

Data Analytics

Professional Working Proficiency

Foundations in Project Management

Professional Working Proficiency

Hiring Practices

Full Professional Proficiency

INTERESTS

Technology Brand Licensing

Professional Development

Self-Improvement Traveling

Health and Wellness Volunteering

Business Innovation

Achievements/Tasks

Achievements/Tasks

Achievements/Tasks

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