Dental Assistant Customer Service
Resume:
Dana Wideman
**** ****** *****, ********* ** ****3
*************@***.***
• 24 years of experience in a fast- paced dental office utilizing professional and courteous service to patients while working as a team member.
• Customer service professional with a verifiable record. Goal-oriented dedicated to high levels of customer satisfaction and meeting aggressive business goals.
• Experience is record keeping, bookkeeping, payroll, scheduling appointments and following through with work orders for a nationally renowned company.
• Complex problem solving skills, solid judgment and decision making abilities. Work Experience:
07/2017 to Present White Knoll Comprehensive Dentistry - Lexington, SC Dental Assistant
● Work directly with dentist to provide patient care for general dentistry procedures; Assist in fore-handed dentistry; ensure patient is comfortable and understands their procedure; record medical/dental histories and vital signs of patients; responsible for explaining Treatment Plans to patients; scheduling of appointments; documenting procedures into the computer; making of crown and bridge temporaries, restoring implants, assisting with composite fillings, Dentures, Fast braces and Invisalign. X- Rays; inducing Nitrous Oxide; responsible for Lab and Sterilization work and ordering supplies, inventory for office. Paying all invoices, OSHA officers. 07/2003 to 7/2017 Dr. Vance Morgan - West Columbia, SC Dental Assistant
● Work directly with dentist to provide patient care for general, and Prosthodontics procedures; Assist in four-handed dentistry; ensure patient is comfortable and understands their procedure; record medical/dental histories and vital signs of patients; Responsible for explaining. Treatment Plans to patients; scheduling of appointments; documenting procedures into the computer; making of crown and bridge temporaries, restoring implants, assisting with composite fillings; X- Rays; inducing Nitrous Oxide responsible for Lab and Sterilization work and ordering supplies for office.
01/2001 to 7/2003 Palmetto Richland - Columbia, SC Dental Assistant
● Work directly with dentists to provide patient care for general dentistry, X-Rays, Oral surgery, Implant placement, Endodontic, Orthodontics, and Operating room dental procedures. Assist in training residents and senior dental students while in clinical area and operating room. Set up instrument trays; prepare materials for dentist during dental procedures. Take and record medical and dental histories and vital signs of patient's sterilization room, Models and writing up lab orders, ordering supplies, Scheduling appointments. Charting and going over Treatment plans and placing in computer. Bookkeeper and payroll administrator.
1996 to 2000 John Treece/ GMK - Lexington, SC
● Utilize business machines; computer programs; experience with Quick Books and Microsoft Office; responsible for filing; resolving customer service matters via telephone and in person and performs other duties as assigned by the employer. Paying invoices and payroll. 1993 to 1996 Dr. Joe Brantley - Columbia, SC Dental Assistant
● Dental Assistant for four handed dentistry. Seating patients and making sure that they understand the treatment that is about to be done doing impressions pouring up models X-rays and nitrous as patient needed. Doing sterilization on instruments doing inventory of stock and of supplies and ordering materials as needed. 1990 to 1993 Let’s Talk Dirty Business Owner
● This was my cleaning company was hired by GMK Construction to clean newly built business and medical offices and inspect new construction interior spaces for completion. 1993-1994 The Chronicle News Paper.
● Worked part time for the Chronicle Newspaper as a bookkeeper using Quick Books; scheduling appointments for advertising. Leads and met with ad buyers. Education:
Certification in skin pigmentation Arty Joe's Cosmetic Tattooing School 2010 Certification in Dental Midlands Tech 1996
Brookland Cayce High School 1983
Skills:
Oral Surgery, Assisting
Certifications/Licenses
X-Ray, Nitrous OSHA and DHEC Certifications
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