Sumter SC *****
Phone 803-***-****
E-mail adrhff@r.postjobfree.com
Shawna McCoy
Objective
To obtain a rewarding and challenging position working with the public.
Work experience
August 2016 to April 2017-Palmetto GBA Columbia SC
Customer Service Representative Call Center
Inbound Calls From Providers For Medicaid Part B
Claim Denial clarification and enrollment
January 2016 to July 2016 Jones School Supply Columbia SC
Customer Services
Warehouse Packer
August 2015 – January 2016 Miracle Ear (FOA) Santee SC
Customer Service
Checked customers in and out
Cleaned hearing Aids and Filters
Scheduled appointments
Maintain customers files
April 2011 to January 2015 Sykes Enterprises Inc.
Customer Services
Banking and credit card customers
January 2011 to April 2011 Days Inn Of Sumter Sumter SC
Front Desk Clerk
Customer Services
July 2010 to December 2010 Porters Sumter SC
Customer Services
Cook and take orders and prep food
October 11, 2008 to July 2010 Hair Force Sumter SC
Barber
Cut customers hair
Track payments and clean building
Sept.07 to Dec. 07 Sumter Package Sumter SC
Customer Service
Maintain Inventory and Customer Service
Maintain Daily Case Register
Oct. 2006 to Aug 2007 United Finance Sumter SC
Assistant Manager
Field Chasing/Daily collections calls and payments
Documented clients phone calls and applications
March 2005 to October 2006 Speedee Cash Clerk Sumter SC
Office Manager
Collections Calls, Maintaining Payment Records
Documented daily closeouts and Bank Deposits
January 04 to May 2001 Time Warner Cable SumterSC
Customer Services
Maintain Customer Services
Documented Payments Daily and Distributing Cable Equipment
Education
1994-1997 Sumter High School Sumter SC
High School Diploma
2014-present Central Carolina Sumter SC
College
Interests and
Computer Literate, Sumter Career Center 1996, Fashion Merchandising and Advertising-Certificate, adding machine, multi-phone lines.