Facility I Receptionist
Resume:
Angela Morgan
Indianapolis, IN *****
adrgw7@r.postjobfree.com
Hello! My objective is to achieve all customer requests with a friendly face and big smile. I have always been a people person with clear communication to come to solutions. It has also been a passion to help others in any way that I can. I would like to gain long- term stability in a comfortable, friendly teamwork atmosphere. I am very organized, punctual and get as much details I can to help provide solutions for the clients via phones or in person. The overall goal is to help each client achieve their goals with excellent care for every visit. Thanks for reading over my resume. I look forward to talking with you.
Authorized to work in the US for any employer
Work Experience
Veterinary Receptionist
MICHIGAN ROAD ANIMAL HOSPITAL - Indianapolis, IN
November 2021 to January 2022
At this facility I was mainly the veterinarian receptionist. I checked customers in and out, I answered emails and text messages through the computer, I answered phones and schedule an appointments. I handled all the office end tasks to this facility. With a warm welcoming heart and a big smile on my face. Veterinary Assistant/Receptionist
South 31 Veterinary Clinic - Indianapolis, IN
August 2021 to November 2021
At this facility I worked as a receptionist and as a veterinary assistant to the doctor. I can handle everything in the receptionist department as well as being a veterinary assistant talking to clients and building a trusting relationship.
Receptionist
City Way Animal Clinics - Indianapolis, IN
April 2021 to July 2021
At the facility I was a receptionist full-time and I handled all the customer service and responsibilities. I checked customers in and out, I answered the phones, I scanned paperwork into the computer, I took the clients to their rooms and let the doctor know, 100% communication here and that every facility. Receptionist/Technician
Shelbyville Road Animal Hospital - Indianapolis, IN February 2021 to April 2021
Here I answered phones, checked customers in and out, assisted the Dr with appointments, vaccines, fecal samples, nail trim, holding animal, rays, and prevention talk with client. Receptionist
Pet Wellness Clinics - Indianapolis, IN
November 2020 to January 2021
Here i helped answer all calls from all 9 locations. I helped schedule appointments, answered all calls and directed them to the right person or helped them directly. I answered all emails and text messages from clients. I accepted all payments from clients when due. I did next day confirmations and paw prints or obtained any new information not in client charts and i handled all this with Covid precautions and a warm friendly smile.
Receptionist/Tech
Acuity Eyewear and Eyecare
September 2019 to October 2019
My job here was to check clients in then run pretests screening on each them. I also did receptionist work answering phones, schedule appointments and check insurance. Receptionist
Bob Rohrman's Dealership
February 2019 to April 2019
In this position I was the receptionist along with cashiering for the service and parts department. Greeting clients, check out customers, file documents, light cleaning, answer all calls, take deposits for the sales department, fax, copy, email.
Receptionist
Lafayette Road Vet Hospital
March 2018 to October 2018
My job here was being the receptionist of the front desk. Check in's and check outs, schedule appointments. Clean and maintain front lobby. Answer all phone calls and emails. Assist the Veterinarian whenever needed.
Receptionist
Angel Animal Hospital
August 2017 to November 2017
August 2017-November 2017
All front desk duties, answer phones, check clients in & out, greet all customers with a smile and socially interact with them, email, scan, and all other on hand demanded tasks. Education
NATC in CNA
CNA Nurse Aide Training Center
2005
High school diploma or GED
Skills
• Multiple office skills
• Word Processing
• Data Entry
• Customer Service
• Insurance Verification
• Medical Receptionist
• Medical Office Experience
• Medical Scheduling
• Medical Billing
• Medical Records
• Medical Terminology
• Veterinary experience
• Multi-line phone systems
Assessments
Problem Solving — Familiar
August 2019
Analyzing relevant information when solving problems. Full results: Familiar
Customer Focus & Orientation — Proficient
June 2019
Responding to customer situations with sensitivity. Full results: Proficient
Front Desk Agent (Hotel) — Highly Proficient
September 2019
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Highly Proficient
Customer Focus & Orientation — Proficient
January 2020
Responding to customer situations with sensitivity. Full results: Proficient
Medical Receptionist Skills — Highly Proficient
January 2020
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Customer Service — Proficient
January 2020
Identifying and resolving common customer issues
Full results: Proficient
Receptionist — Familiar
August 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar
Veterinary Receptionist Skills — Proficient
March 2020
Managing practitioner schedules and maintaining accurate patient records Full results: Proficient
Customer Focus & Orientation — Highly Proficient
April 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Cognitive ability — Proficient
May 2020
Combining pieces of information to form general rules or conclusions. Full results: Proficient
Working with MS Word documents — Completed
May 2021
Knowledge of various Microsoft Word features, functions, and techniques Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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