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Facility I Receptionist

Indianapolis, IN
June 20, 2022

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Angela Morgan

Indianapolis, IN *****


Hello! My objective is to achieve all customer requests with a friendly face and big smile. I have always been a people person with clear communication to come to solutions. It has also been a passion to help others in any way that I can. I would like to gain long- term stability in a comfortable, friendly teamwork atmosphere. I am very organized, punctual and get as much details I can to help provide solutions for the clients via phones or in person. The overall goal is to help each client achieve their goals with excellent care for every visit. Thanks for reading over my resume. I look forward to talking with you.

Authorized to work in the US for any employer

Work Experience

Veterinary Receptionist


November 2021 to January 2022

At this facility I was mainly the veterinarian receptionist. I checked customers in and out, I answered emails and text messages through the computer, I answered phones and schedule an appointments. I handled all the office end tasks to this facility. With a warm welcoming heart and a big smile on my face. Veterinary Assistant/Receptionist

South 31 Veterinary Clinic - Indianapolis, IN

August 2021 to November 2021

At this facility I worked as a receptionist and as a veterinary assistant to the doctor. I can handle everything in the receptionist department as well as being a veterinary assistant talking to clients and building a trusting relationship.


City Way Animal Clinics - Indianapolis, IN

April 2021 to July 2021

At the facility I was a receptionist full-time and I handled all the customer service and responsibilities. I checked customers in and out, I answered the phones, I scanned paperwork into the computer, I took the clients to their rooms and let the doctor know, 100% communication here and that every facility. Receptionist/Technician

Shelbyville Road Animal Hospital - Indianapolis, IN February 2021 to April 2021

Here I answered phones, checked customers in and out, assisted the Dr with appointments, vaccines, fecal samples, nail trim, holding animal, rays, and prevention talk with client. Receptionist

Pet Wellness Clinics - Indianapolis, IN

November 2020 to January 2021

Here i helped answer all calls from all 9 locations. I helped schedule appointments, answered all calls and directed them to the right person or helped them directly. I answered all emails and text messages from clients. I accepted all payments from clients when due. I did next day confirmations and paw prints or obtained any new information not in client charts and i handled all this with Covid precautions and a warm friendly smile.


Acuity Eyewear and Eyecare

September 2019 to October 2019

My job here was to check clients in then run pretests screening on each them. I also did receptionist work answering phones, schedule appointments and check insurance. Receptionist

Bob Rohrman's Dealership

February 2019 to April 2019


In this position I was the receptionist along with cashiering for the service and parts department. Greeting clients, check out customers, file documents, light cleaning, answer all calls, take deposits for the sales department, fax, copy, email.


Lafayette Road Vet Hospital

March 2018 to October 2018


My job here was being the receptionist of the front desk. Check in's and check outs, schedule appointments. Clean and maintain front lobby. Answer all phone calls and emails. Assist the Veterinarian whenever needed.


Angel Animal Hospital

August 2017 to November 2017

August 2017-November 2017


All front desk duties, answer phones, check clients in & out, greet all customers with a smile and socially interact with them, email, scan, and all other on hand demanded tasks. Education


CNA Nurse Aide Training Center


High school diploma or GED


• Multiple office skills

• Word Processing

• Data Entry

• Customer Service

• Insurance Verification

• Medical Receptionist

• Medical Office Experience

• Medical Scheduling

• Medical Billing

• Medical Records

• Medical Terminology

• Veterinary experience

• Multi-line phone systems


Problem Solving — Familiar

August 2019

Analyzing relevant information when solving problems. Full results: Familiar

Customer Focus & Orientation — Proficient

June 2019

Responding to customer situations with sensitivity. Full results: Proficient

Front Desk Agent (Hotel) — Highly Proficient

September 2019

Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Highly Proficient

Customer Focus & Orientation — Proficient

January 2020

Responding to customer situations with sensitivity. Full results: Proficient

Medical Receptionist Skills — Highly Proficient

January 2020

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Customer Service — Proficient

January 2020

Identifying and resolving common customer issues

Full results: Proficient

Receptionist — Familiar

August 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar

Veterinary Receptionist Skills — Proficient

March 2020

Managing practitioner schedules and maintaining accurate patient records Full results: Proficient

Customer Focus & Orientation — Highly Proficient

April 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Cognitive ability — Proficient

May 2020

Combining pieces of information to form general rules or conclusions. Full results: Proficient

Working with MS Word documents — Completed

May 2021

Knowledge of various Microsoft Word features, functions, and techniques Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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