Executive Director Case Manager

Melissa Reyes

Executive Director

***************@*****.*** • 505-***-****

• Saint Petersburg, FL, US

Accomplished and highly dynamic leader with progressive experience in steering business development, operational efficiencies, and strategic sales and marketing initiatives. Instrumental at building organizations, driving accelerated individual growth, and maximizing manpower and fiscal savings. Skilled in directing company planning activities while providing strong leadership and overall guidance of administration and operational activities at all levels. Expert in identifying and hiring the absolute best talent at all levels. Excellent command of profit and loss management, sales and marketing, start-ups, operational management, and turn-around accounts.

Areas of Expertise

Strategic Planning & Execution

Human Resources Management

Budgeting/P&L Management

Talent Acquisition

Relationship Management

Operations Improvement

Business Development

Creative Problem Solving

Team Building & Leadership

Professional Experience

Border Partners (Non-Profit Organization),

Executive Director 2020 - Present

Administer operational functions, while leading 10 full-time employees and all programs inside the non-profit organization. Coordinate with all members of the board on a daily basis. Task with writing, editing, and creating grants for funding. Steer monthly staff meetings and bi-monthly board meetings with detailed reports. Ensure effective utilization of financial resources by creating yearly budgets for organization.

●Accomplish building maintenance needs, including inventory, sanitation, and equipment.

●Grew account from 60K to 350K developing and implementing fundraising and social media marketing strategies.

●Fostered and maintained relationships with government leaders to serve community residents personalized to current needs.

Amplified Therapy, 2020

Case Manager

Ensured timely delivery of services and completion of documents. Delivered assistance to Spanish speaking families with translation. Provided active support on program development. Manage community outreach, marketing, and public relations. Formulated weekly, monthly, annual, and periodic reports. Oversaw volume calls, while ensuring smooth communication with community resources and agencies.

●Served to 40 families a month with toddlers.

●Created extensive and detailed charts for each child every 2 weeks as well as added recruitment of new toddlers to case load.

CMG, 2016 - 2019

Recruiting Manager

High volume of professional recruiting. Organized and steered meetings with clients and applicants. Performed various tasks of business, including incident translations and work incident translations.

●Acted as high volume recruiter for a staffing agency.

●Developed and implemented application, HR process.

Additional Experience as Site Manager at Catholic Charities Farm Labor Housing

Education

Nursing Management, UNC

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