Business Analyst

* * * * *

Consultant Objectives: Delivering transformative software and technology to

clients, implement cutting-edge, reliable software and systems while building and maintaining healthy long-term client relationships. Skills

Description

Astute Systems Business Analyst with extensive experience in RFID technology qualification and deployment (UHF/HF/NFC/LF) from IC to Form factor and system integration, sensors, hardware and software integrated system design and deployment. Experienced in estimating costs and planning complex software project requirements delivery timelines, resource identification and allocation, hands on technical skill sets in PHP, SQL, Ajax, JQuery, JavaScript for web application development.

Exceptional communication skills to capture and document complex business software requirements and transform into clear and well-articulated technical specification to guide the project from inception to post go-live analysis.

Programming Languages: constantly worked closely guiding developers in projects using PHP, AJAX, JQuery, JavaScript, HTML, CSS, Bootstrap, writing SQL queries, loading large quantities of data to system during development and for module Go- live events. Logical thinker to be a guide for issue resolution with software programmers by interpreting logical code issues, and providing logic correction with code review session. Other project exposures include: Python, Node JS, Flask, React, Socket programming, Responsive/Adaptive designs, JAVA, COBOL, C, C++, Visual Basic, Swift, Flutter, Android Development (IDE Eclipse, Oxygen, Android Studio).

System Environments: Exposure to Unix, Windows Server, MS-DOS/Command Prompt, CPanel, WHM, LAMP, XAMPP, WAMPP.

Adobe, MS-Office, Office365

Concepts and tools: Project Management, MS Projects, Advanced Data Base Management Systems (SQL, etc.), Management Information Systems, Operating Systems, system architecture, Analysis and Design of Algorithms, system analysis and design, APLs, Business Analysis, Fit-Gap Charts, DFD, ER Diagrams, Database Diagrams, Project Planning, SEO, Search engine marketing, Google Website Analytics, activity maps, fish-bone analysis, Gantt charts, managing onshore-off shore and remotely dispersed programmers across the US and the world. Business Analyst Summary: Active in Software implementation since 2000. 18+ years cumulative Hi- tech Industry Experience. Including software & hardware automation, software deployment experience with extensive international travel since 2003, technology deployment across Europe, Australasia and the Americas across diverse business domains including Automotive industry (multiple segments), 2022

Shan Bachelors of Computer Applications – Software development (’03), MBA – International Business/marketing(‘05), Asso. Th. (2012)

(Sr. Technology /Business Analyst)

Email: ***************@*****.*** email to schedule appointment. Ph:703-***-**** 2 P a g e

Agriculture, Bio-medical, Sensors, POCT, IOT, RFID, Semiconductor, robotics and more. Proven track record of developing long term $20MUSD+ technology delivered accounts. Well-developed Organic business development capabilities with business analysis entwined in next-gen technologies. International Techno-Business analyst focused on top-line growth and bottom-line profitability improvement from clients through efficiency enhancing technology. Delivered Inorganic growth through in Technology sector via Mergers & Acquisitions, TRM analysis, due diligence, Status/Gap Analysis, project Liquidity-Situation analysis, Profitability, Asymmetric information gathering, negotiations, and post-merger / acquisition road map, planning, cross functional management, Balance- Sheet measures, Cash-Flow-measures, Resource-planning, communication plan (IMC), In-detail action plan in technology in diverse industries. Information Technology and Hi-tech automation centered experience with key functions of technology development, business analysis, business development, and technology delivery. Member of Society of Industry leaders (SLI) McGraw-Hill / S&P, now Guide point Global since 2008, and member of International RFID business Association since 2010, winner of Frost & Sullivan award for international business development strategy in the SEA region (2007). Experience Summary [Click to Jump to Section]

Principal Business, Americas and PLM for NFC sensor Global Markets [July 2019- Confidential, Present 2 Business Analyst (AutoGlass Warehouse, Maryland) October 2017 – Present (remote support) 3 Business Analyst: WeSuki LLC Fairfax, VA (May 2017 – September 2017 8 Business Analyst: UVS InfoTech (Laurel, MD May 2015 – May 2017) 9 Business Analyst: Splendtek Inc. (Baltimore, MD September 2014 – May 2015) 10 Business Development Manager/ Analyst: Supreme Tech Solutions (Vienna, VA July 2013 – Aug 31

st

2014) 10 Analyst /Branch/ Sales Manager at LaborMax Staffing, Baltimore, (June 2012 – July 2013) 12 International Business Development Manager, Silicon Craft Technology (Jan 2006 – June, 2012) 13 Managing Director, Owner, Impetus International co, Ltd. (Sept 2008 – Aug 2010) 14 Marketing Management Trainee, IMO Co. LTD Thailand (Jan 05 – Aug -05) 14 International Marketing & Sales Executive AFM Group (June 2004 – Nov 2004) 15 PERSONAL STRENGTHS: 15 DETAILED EDUCATION QUALIFICATIONS: 15 MOST RECENT BUSINESS EXPERIENCE:

Principal Business, Americas and PLM for NFC sensor Global Markets [July 2019- Confidential, Present]

Lead the business acquisition strategy for North and South America for RFID Integrated Circuit business, working with top brand names like NIKE, Avery, HID across the region.

Direct business development accounts with large publicly listed companies and assign qualified distributorships to build sales channel, design-in partners across hardware and software integration companies in the region.

Successfully built relationships with vendors to NASA, various states and state agencies, google, amazon, etc.

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Thus far achieved account acquisition worth 2MUSD / year revenue from scratch in automotive sector.

Leading and engaging with top tier scientific community in bio-medical sector including C-suite. Collaborated with Researchers and University partnerships to develop cutting edge technology solutions for public health and infectious diseases using frontier POCT technologies engaging in multi-million dollar opportunities, projects and product development. Attend as speaker at global conferences about the to educate professionals about new tech, and develop industry partnerships.

PLM (Product Lifecycle manager) for sensor NFC application with team of direct reports including PHDs from various fields in Bio-medical, chemical, gas sensing. Business Analyst (AutoGlass Warehouse, Maryland) October 2017 – Present (remote support)

Transitioned from an outside consultant to an in house Full-time Lead Business Analyst performing indispensable business analysis, and on-site deployment work for two simultaneous multi-year company projects:

o RFID based Inventory management system with ERP

o AutoGlass online ecommerce portal.

Skip the below detailed Sections to Previous [WeSuki] Experience: As the Lead Business analyst working on simultaneous projects a variety of tasks were involved. Tasked to create an E-commerce portal targeting revenue of $25,000,000 from single product line making the Company a national online wholesaler/retailer in 3-5 years from project completion of operations going live

The day-to-day activities included:

o Schedule, organize and facilitate project status meetings and other meetings as required.

o Analyze and design computer software, database optimization and functionality for the evolving inventory management system into an enterprise wide system to automate to various business processes including inventory management system(incoming, shelve storage, locating, retrieval, POS, customer management, ticketing modules, supply chain functions (for beyond inventory in-coming shipment SC visibility), purchase order management, Accounts receivable, Accounts payable, reverse logistics management, damaged goods credit automation, and product return and reconciliation. o Facilitate business data process improvement sessions by interviews and interaction with various stake holders of the company. Document the findings and convert them to a technical inclusion map for various systems to ensure data integrity, inter-operability and precision for various data sets such as warehouse storage identifiers, NAGS codes, product attribute sets, etc.

o Perform application based evaluation of changing RFID hardware needs by updating the specifications Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats. 4 P a g e

Perform requirement gathering, technology migration and implementation of system and technology to expanded square footage warehouse location/s in Maryland which is being considered by management in the near future.

Define and extract data structure and data types stored in current and proposed data base, and documents; create data dictionaries that specify data input/output formats, naming conventions; present the data dictionary for universal access by warehouse staff/management and developers around the RFID based inventory management software and hardware, e- commerce applications and other applications on the Technology road map using Gantt chart and other planning tools

Conduct interview sessions with stakeholders from various business function and Subject Matter Experts (SMEs) to understand current business practice within various business functional areas and their interactions with the current system and software;

Lead interactive sessions with various stake holders on regular basis which include warehouse management, employees, and external entities like customers, suppliers, and sub-contractors pertaining to business transactions, analyze and document automation requirements for various business processes.

Conduct interview sessions with external stakeholders and Subject Matter Experts (SMEs) e.g. NAGS (National Specification reps) to interpret and document current business practice and the repercussions it has on data types and storage for various business processes

Gather and document industry pain points and complaints about current processes along with other identified improvement opportunities, and present those to management to make final decision regarding operational objectives.

Parse the MVC (Model-View-Control) system architecture model and document processes.

Recommend changes, updates, patches and fixes to ensure continuous improvement of system performance at the applications, database, networking, server, and various levels within which the data exists.

Analyze on an ongoing basis changing user requirements and server demands for current and future phases of implementation using Apache Web Server versions.

Analyze and assist in the expansion of the RFID based Inventory management system into an enterprise wide system which includes phase by phase incorporation of modules such as Accounts receivables, accounts payable, customer relationship management (CRM) modules, and advanced functionality and integration with third party software for accounting, supply chain and logistics

In charge of creation of flow charts, analyze data flow, analyze data to formulate effective data structure containers, data repositories, database platforms, system processes, re-engineer processes, EDI enablement inter system, intra-system with the company and with external entities.

Map and analyze interoperability and compliance requirements among multiple operating systems (Windows 8-10, Microsoft Server 2012, and android operating system version control across various mobile devices used by the system) within the present Warehouse environment including but not limited to server platforms (LAN, WAN/Web, Remote), mobile devices (PDAs, tablets and RF frequency), RFID / Barcode PDA devices, along with middle ware and application level software development.

Perform ongoing compliance checks for all RFID components to the system requirements based on on-going development and upgrades of the Software and System to ensure ongoing operation and continuously analyze business requirements throughout all business functions of Autoglass Warehouse LLC and create techno-functional software and automation requirements to automate and re-engineer processes.

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Analyze and troubleshoot devices, inter device interaction through settings on various nodes and platforms implemented, transponder - reader interaction, and intra device software interactions e.g. GUI and Database (Data Tables and Indexing).

Provide on-going input by interpreting functional user requirements and translating them to technical design elements in the LAMP (Linux, Apache, MySql and PHP) software infrastructure environment for enterprise system and other on-going and future projects (e.g. eCommerce / POS).

Gather business requirements on an ongoing basis for CGI scripting to meet warehouse operational requirements using PHP 5 – 7 versions for various Projects e.g. inventory management module implementation (Using Version PHP5) and eCommerce platform development (using PHP 7.0.x and above).

Provide go-live and post go-live support in each of the system implemented including technical analysis of data collection, input, storage, data processing and output validation based on initially established user requirements and create technical road map to enhance system to maximum optimization.

On day-to-day basis analyze and review MySQL databases for RFID inventory, e-commerce and other systems to be developed for data integrity, reconcile data anomalies manually, decipher data inefficiency through process, retro-active data flow and storage, retrieval and indexing analysis.

Run bulk SQL queries on Database for manual bulk uploads and on-going review for data consistency and integrity.

Utilize knowledge of business function industry best practices to analyze current processes, newly engineered and re-engineered processes to incorporate into systems automation, data validation, and data structure design to accommodate the expanded standardization across the operating environment.

Utilize RFID technology expertise on both hardware components and software levels for complex long term systems implementation cycles.

Define the operating objectives of transponders based on physical environment at warehouse’s present 16,000 Square foot warehouse facility and other physical environmental parameters at and beyond the warehousing environment that affect the RF performance due to interference.

Perform requirement gathering, technology/data migration and implementation of system and technology to expanded square footage warehouse location/s in Maryland which is being considered by Autoglass Warehouse LLC management in the near future.

Establish optimized ISO 18000 RF transponder mix to maximize logical and physical operating efficiency within the operating environment constraints and demands with best possible TCO

(total cost of ownership) optimization.

Analyze requirements for RFID hardware changes, new additional hardware and performance enhancements including but not limited to analyzing various Integrated Circuits emerging in the market which may provide performance enhancements, antenna design technologies for the UHF segment, hand held reader technologies, software upgrades, gate reader integrations, mobile devices upgrades, and any infrastructure enhancement that may be possible to make the systems perform at an optimal level on an ongoing basis.

Qualify integrated circuit compliance to support operating frequency band designated for use in United States by International standards organization. 6 P a g e

Maintain and validate logs of UID/EPC (Unique Identification Numbers) and uniqueness of asset IDs across the incoming production lots of RFID Tags and system MYSQL databases during data acquisition, and processing.

Interact with web software developers, internet infrastructure providers such as web server management technicians, hosting management technicians, networking technicians to analyze as-is state and perform fit-gap on an ongoing basis based on evolving business feedback on the IT systems performance.

Utilize the knowledge of specific industry standard processes for logistics, supply chain, inventory management, and various other business process metric for business functions and convert them into technical requirements for system implementation.

Constantly observe systems performance within Warehouse LAN and WAN applications as well as obtain feedback from staff / users pertaining performance and process KPIs and provide feedback technical team / subcontractor / hosting provider / etc. to remedy the presented issues.

Extract data from purchase orders, packing slips and other business documents to standardize data input / output and storage format for incoming containers of auto glass products from worldwide suppliers to automate procure to delivery cycle.

On an ongoing basis research and recommend various interoperable Software APIs ( application programming interfaces) ideally suited for the ecommerce application currently under development and all future developments such as payment gateways, logistics tracking APIs, automated accounts and returns reconciliation APIs.

Apply the applicable data format to data sets while Maintaining NAGS (National Auto Glass Specifications) pertinent information as per various system specifications up-to-date based on quarterly catalogs for various systems under development on an ongoing basis.

Participate in Code reviews on constant basis.

Utilize existing knowledge and analyze constantly transforming technologies for various software platforms, applications and tools available for new system implementation, selection of new software application, any replace or upgrade decisions and changing software requirements.

Incorporate new findings on required upgrades into the company technology infrastructure to enhance performance and keep up with constantly changing demands on the business.

Perform post-Implementation Audit against requirements initially drafted for each phase of development.

Analyze data input/ output, transaction, processing, storage and retrieval of various information.

Build manuals, Trouble Shooting instructional documents, and maintain technical documentation.

Observer and document findings on effect of implementing the new system over time on the KPI of procedure reduction, process cycle time reduction, and customer satisfaction.

Train and educate company staff, management and external system users about the system functionalities, features and user interaction.

Assist all stake holders in business operations in Business Transformation, Business Analytics, and Change Management

Interview management and various B2B clients for preferred features. 7 P a g e

Research competitor systems which provide similar features to the B2B commercial client to match or exceed customer satisfaction and convert into technical specifications.

Perform information gathering, business analysis for POS system development by interacting with B2B clients and functional assessment of the requirement.

Perform fit/gap on business processes and system automation on an ongoing basis and propose various software and hardware upgrades to the management and convert any newly agreed on requirements into technical information for system implementation.

Monitor go-live (Go-live starts Jan and projected to complete in August/September 2018) and post go-live technical and functional performance objectives for inventory management system functional, provide feedback for any potential bug fixes, patches and updates for the current phase of the system development

Develop functional specifications and ecommerce system design specifications based on client wants

Capture business requirements in a SRS document and translate it into detailed technical specifications.

Create case maps for user actions on eCommerce portal.

Ecommerce portal business analysis and all information gathering from NAGS (National Auto glass Association) thorough catalogs, documents.

Organize data pertinent to automotive market for car glasses in USA for all makes and models since 1949 – 2018 for 27,000+ product models and define all attributes.

Researches and maintains an up-to-date data repository for all American automobile year, make model mapped to NAGS coding information along with car glass parts from various sources for utilization in various systems in the company technology road map.

Create cast test plan to check site performance with a minimum of 108,000 images and maximum of 400,000+ images and growing product records in the Database server and webserver load.

Provide recommendations for future marketing campaigns based on SEO, SEM, Mobile, and Digital Media performance for 14 websites owned by Warehouse.

Use Google Adwords, Webmaster Tools, and Hitwise to monitor keyword performance

Analyzes and maintain an on-going roadmap for ecommerce related CPC, metrics, organic SEO

(Search Engine Optimization) metrics, competition analysis.

Analyze CPC data for various online ad campaigns, SEO performance, and site health check for various automotive related websites owned by Auto Glass warehouse.

Provide market superiority with best in class recommendations for enhancing CTR, CPC, and Conversion for product and service websites.

Translate the business requirements into various functional documentation, Use Cases, interface mockups, flowcharts, and other process flows.

Document compliance requirements for ecommerce e.g. SSL (Secure Socket Layer) certificate requirement and user information storage security requirements.

Research and collaborate with various data sources to build exhaustive list of automotive cars in use in the United States since 1949 – 2018 for integration into various systems under development.

Gather, analyze, sort and format data to convert it into computer system useable by various systems. E.g. bulk upload to eCommerce platform Databases along with other key attributes including images using CSV uploads

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Create and maintain project road map to include upgrades and additions to eCommerce portal, updates and upgrades to various service retail web portals, keep up to date with search engine algorithms for ranking and create proposals to update ecommerce and retail websites updates to keep the employer at the cutting edge.

Monitor 14+ pertinent websites owned by Warehouse and various applications performance for stability and run diagnostics as required to discover page load, crash error, 500/550 errors, 404 errors and find the root cause by trouble shooting at various levels including the Web Hosting, programming language compatibility issues, server resource allocation determination based on projected server load and initiate any required technical reconciliation to fill the gaps that arise from changing requirements during the various phases of the project development.

Utilize the network of programmers, project managers and peers in the technology industry to stay abreast with the evolving technologies and versions which impact one of more systems being implemented at Warehouse.

Constantly researches opportunities for new technology introduction into Warehouse operations for current or new endeavors.

Constantly liaison with various technologists and technology providers across the hardware, networking, software levels to ensure that none of the parts of the various systems become obsolete or require an update.

Perform periodic reviews of all current and ongoing project development to ensure the development is on track with any new requirements or wish list from the company management.

Run various diagnostics on mobile application, web application, server application to gather technical information on performance of each of the components and provide feedback and action items to management and all stake holders to necessary actions.

Performs ongoing monitoring of performance of all IT systems and provide feedback and action items to the management to enable decisions to improve the systems infrastructure. Business Analyst: WeSuki LLC Fairfax, VA (May 2017 – September 2017)

Direct engagement with Public and Private sector clients to analyze the nature of the information processing or computation needs a computer program is to address.

Consult with clients, management, vendors to assess computing needs and system requirements.

Translate user requirements into technical requirements and work flow.

Analyze and translate technical elements into visual charts such as Flow charts, Gantt- charts, Fish-bone diagrams, etc. to effectively disseminate accurate and timely information across the organizational stakeholders.

Communicate well and collaborate with external clients to analyze information needs and functional requirements to deliver artifacts as needed to be presented to a variety of viewers from technical engineers to CIO and non-technical Sr. management.

Consult with all parties regarding the requirements of RFID hardware/ Software and components for the project and develop project plans

Analyze multiple technical platforms and software and hardware technologies to meet user business requirements.

Utilize knowledge of software development practices using PHP, MySQL, Android /mobile application development, JQuery, Ajax to analyze requirement, collaborate and monitor work progress.

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Utilize prior knowledge of UHF RFID ISO 18000 readers/ integrated circuit based passive transponder technologies to integrate into a fully functioning system to enable clients SCM, Logistics and inventory management.

Analyze client requirement and translate into database elements for storage and retrieval of information, meta-data, data fields and data types to enhance process automation efficiency.

Utilize prior knowledge of Oracle product suite including on premise and cloud technologies, PeopleSoft, Software engineering and programming languages, domains, and technologies to analyze and support client requirements and recommend appropriate solutions.

Meet with department heads, managers, vendors and clients, to solicit cooperation and resolve problems.

Evaluate data processing proposals to assess project feasibility and requirements.

Stay abreast of advances in technology.

Recruit, hire, train and supervise staff, or participate in staffing decisions.

Use good oral and communication skills to effectively convey progress, issues, reports, and other customer deliverables with clarity and value. Business Analyst: UVS InfoTech (Laurel, MD May 2015 – May 2017)

Gather and translate technical requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions and workflow analysis.

Attend US government procurement for Maryland, DC, Virginia and the Federal Government events at various county, state and federal organizations to network and gather technical and user requirements for current and future needs.

Communicate and collaborate with external clients to analyze information needs and functional requirements and deliver the following artifacts as needed

Analyze resource technical skills to fulfill a client / user requirement and recommend to management.

Consult internally and externally regarding the requirements of the project and develop project plans

Consult with clients, management, vendors to assess computing needs and system requirements.

Define the goals of the client requirements and devise flow charts and diagrams describing logical operational steps of programs.

Evaluate technical skills of key consultants for public and private sector project allocation and proposals to assess technical feasibility and requirements.

Stay abreast of advances in technology such as Oracle suite of products, PeopleSoft, and other ERP systems such as SAP for various projects.

Recruit, hire, train and supervise staff, or participate in staffing decisions.

Use good oral and communication skills to effectively convey progress, issues, reports, and other customer deliverables with clarity and value.

Validation and Preparation of technology matrix in response to complex client requirements across ERP product space, programming and database technologies. 10 P a g e

Business Analyst: Splendtek Inc. (Baltimore, MD September 2014 – May 2015)

Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions and workflow analysis.

Proactively communicate and collaborate with external clients to analyze information needs and functional requirements and deliver the following artifacts as needed

Consult with clients regarding the requirements of the project and develop project plans

Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.

Consult with clients, management, vendors to assess computing needs and system requirements.

Meet with department heads, managers, vendors and clients, to solicit cooperation and resolve problems.

Define the goals of the client requirements and devise flow charts and diagrams describing logical operational steps of programs.

Evaluate data processing proposals to assess project feasibility and requirements.

Stay abreast of advances in technology including major enterprise software applications such as SAP, Oracle suite of products, Salesforce, PeopleSoft, Electronic ID for access control

,etc.

Recruit, hire, train and supervise staff, or participate in staffing decisions.

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