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Csr Center Specialist

Location:
Indianapolis, IN
Posted:
June 18, 2022

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Resume:

April N. Perez

**** ****** ******

Indianapolis, IN 46227

317-***-****

adrfze@r.postjobfree.com

Skills

●Knowledge of medical terminology

●Understanding of claims management

●Excellent oral and written communication skills

●PC literate, including Microsoft Office products

●Strong organizational skills

●Good interpersonal skills

●Ability to multitask in fast paced environment

●Ability to support multiple clients across communication channels and utilize multiple systems simultaneously

●Ability to work in a team environment and/or independently

●Ability to meet or exceed Performance Competencies

Experience

April 2021 - PRESENT

Kelly Services, Indianapolis, IN - CSR

●Enters verbal and written application information that meets both the internal and external customer’s requirements accurately into the claims management system.

●Assigns new claims to the appropriate claims handler.

●Directs customer calls to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed.

January 2009 - March 2021

Wendy Stivers, Greenwood, IN - Private Duty Nurse

●assess and evaluate clients and provide services as indicated by the plan of care

●Supports For All Activities Of Daily Living

●Ventilator Care

Education

April 2020 - Present

Southern New Hampshire University, Virtual Learner based in Manchester,NH

Degree- Associate degree in Business



Contact this candidate