Draw Blood Medical Assistant
Resume:
JOCELYNE FLORIVAL
Fort Lauderdale, FL 33312
Phone: 754-***-****/ Email: ***********@*****.*** *********@*****.***
ADMINISTRATIVE ASSISTANT/MARKETING
REPRESENTATIVE/SALES/CERTIFIED PHLEBOTOMIST
More than a decade of experience within hospitals, Doctor’s Office, at home patient care, IV Tech, blood bank settings and more.
Precise and delicate in performing venipunctures, collecting, preparing and storing blood samples, specimen and verifying medical records.
Attention to details and skillful.
Knowledgeable and proficient with office procedures including monitoring of patient flow, telephone screening, maintaining sample drug list, and ordering supplies. Possess excellent patient-relations skills-known for having a gentle touch and the ability to alleviate patient anxieties.
Core competencies include:
● Assist Lead Doctors with appointments including pediatrics, geriatrics and adults.
● Perform specialized and complex medical assistant task related to the care and treatment of patients.
● Draw blood from capillaries by dermal puncture, such as heel or finger stick methods.
● Perform phlebotomy procedures, specimen collections, and processing in high volume laboratories.
● Assisted nurses/doctors with hard sticks, stat lab work and order.
● Perform techniques while using standard equipment necessary.
● Maintain specimen integrity by using aseptic technique, following department procedures; observing isolation procedures.
● Effective communication and great interpersonal skills.
● Strong belief in Team Work.
● Fluent in English, French, Creole and Spanish.
Experience:
HOLY CROSS HOSPITAL/RIO VISTA GROUP
Medical Assistant/Phlebotomist (March 15th, 2015-Present)
● Prepare patients for examination by having them properly draped, obtaining vital signs, verifying referrals information, and taking detailed history.
● Maintain exam rooms, ordering of supplies, transporting specimens, washing packing instruments, and changing solutions.
● Draw blood from patients for various types of lab work, process, spin down and package specimens.
● Assist with office procedures including monitoring of patient flow, telephone screening, maintaining sample drug list, and ordering supplies.
● Assist medical care providers as needed with routine and specialized procedures, administration of medication, and performed tests.
● Process physician orders, including laboratory, and scheduled all same day test and appointments, prepare all forms and requisitions as needed by physician.
● Instrumental in the high standards of the Rio Vista Group Laboratory Department. Laboratory Corporation of America Holdings (LABCORP) Lab Tech (March 2004- June 2014)
• Organized and cleaned blood-drawing trays, ensuring that all instruments are sterile.
• Collected fluid or tissue samples, using appropriate collection procedures.
• Logged patient information and recorded results into the computer.
• Maintained an inventory of supplies, stocked supplies on carts and hand trays when required.
• Clarified doctors' orders to confirm the proper tests and diagnosis was entered in the system
• Placed all orders in the computer system to ensure results are received by the ordering physician
• Collected blood specimens per the orders from the physicians via venipuncture
• Ensured the quality of the specimens by centrifuging specimens for the logistics courier to pick up.
• Travelled to different parts of the city each day working for in numerous locations assigned to administrative and clinical duties depending on the department/location.
• Answered phone calls, used fax machine, and copier to help patients or clients with any problems they may have
Doctors Medical Center
Lab tech/Pediatric Medical Assistant (March 2004 - April 2007)
• Assessed patient's symptoms, recorded and readied patients for the providers in a busy pediatric practice.
• Performed routine in-house pediatric procedures such as phlebotomy and finger sticks.
• Was responsible for managing vaccines, drawing up vaccinations and documentation of such.
• Efficiently completed school and day care forms for patients.
• Communicated with patient's families on behalf of the providers and coordinated follow-up care.
• Recorded height, weight, and blood pressure.
• Performed hearing and vision tests, vena puncture and intramuscular injections.
• Assisted physician with various medical procedures, preparing referrals and requested prescriptions from pharmacies.
• Maintained patient records and cleanliness of exam rooms.
• Coordinated patient referrals with specialty practices.
• Performed immunization administration and phlebotomy for infants-18 years of age.
• Maintained detailed inventory of vaccines; ordered pediatric vaccines and supplies for unit.
• Established relationships with patients ranging from 1 day to 21 years old, and their parents.
• Adapted environment and made accommodations for children with disabilities.
• Displayed professionalism and maintained confidentiality.
• Answered incoming telephones calls and directed calls to designated parties.
• Greeted patients upon entering the facility.
Children & Families
Clerical Specialist (July 2000-January 2004)
• Answered high volume calls, follow on inquiries and prepared files on a daily basis.
• Recorded messages, preparing file folders and managed the receptionist area.
• Conducted interviews for clients applying for benefits. Outbound calls.
• Liaised with all pertaining departments and staff.
• Presented and explained company policy.
• Case management specialist, analysed and determined eligibility.
• Problem solving, performance management by diagnosing improvement opportunities.
• Translator (Creole to English)- (French to English) vice versa. Education
Sanford Brown Institute 2003
Medical Assistant / Phlebotomist
Diploma
COLLEGE OF ACCOUNTANT AND INFORMATIQUE
January 1985 - January - 1987
Bachelor Degree in Business and Management
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