Customer Service Cocktail Server
Resume:
Tyesha Davis
Las Vegas, NV *****
*****************@***********.***
High energy food service professional strong background in bar work related environments. Works easily with bartenders, managers, and fellow service to expertly handle customers’ needs. Excellent sales person with dedication to customer service. Effortlessly manage multiple tables in fast paced environment, consistently meeting customer expectations in sales quotas to support restaurant success. Well trained in food handling and safety, customer service and basic bartending. Support all team members with efficient and dedicated work. Dependable entertainment industry worker equipped for fast pace work in changing daily needs. Serves customers effectively with attention to detail in hard-working approach. Seeks out opportunities to go beyond basics, improve process sales, and increase customer satisfaction.
Authorized to work in the US for any employer
Work Experience
VIP Cocktail Server
DGs - Dallas-Fort Worth, TX
January 2019 to January 2022
• Examined lounge area regularly to identify and correct performance issues.
• Stacked and handled breakable items such as glassware with care to avoid damage.
• Reviewed menu regularly to stay updated on current food and beverage offerings.
• Assisted team members with delivering food and beverage and kept productivity high.
• Completed full opening and closing checklists to contribute to team success.
• Suggested different drinks and foods to customers based on stated preferences and current specials.
• Monitored customers’ alcohol consumption and consistently complied with safe service standards.
• Took orders from patrons for food or beverages.
Bartender
PTs - Dallas, TX
January 2019 to January 2022
• Verified legal drinking age of patrons through stringent ID checks.
• Maintained updated knowledge of cocktail, wine, and beer menus in memorized all in house receipts.
• Monitored open bar tabs, closed out bills for departing patrons, and process cash and credit transactions.
• Crafted beverages from well, top shelf, and specialty spirits according to menu recipes or patron request.
• Trained new bartenders in customer service, bar equipment safety, drink preparations, and upselling techniques.
• Cleaned and sanitized glassware and flatware and stored in bar areas for easy access.
• Increase sales by introducing new in promotional cocktail recipes. Entertainer
Lipstick - Dallas, TX
January 2019 to January 2022
• Cultivated enthusiasm and high energy to engage audiences and promote enjoyment.
• Perform variety of acts to entertain audience, refreshing routines with new material to keep performances fresh.
• Worked closely with internal and external departments to drive outstanding and seamless guest experiences.
• Built personal brand with marketing and personal promotion specialists, developing individual style and gaining widespread acclaim.
• Followed specific instructions for management personnel and leader ship to optimize competitiveness and expand performance.
• Dressed in costume to soup performance or create character and provide memorable experience for guest.
Education
Associate's degree in Business
Brookhaven College - Dallas, TX
June 2017 to July 2019
High school diploma
Lake Highlands High School - Dallas, TX
January 2014 to June 2017
Skills
• Leadership
• Bartending
• Upselling
• Food Safety
• Serving Experience
• Host/Hostess
• Menu knowledge
• Quality control
Certifications and Licenses
TABC Certified
Food Handler Certification
Food Safety Certification
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