Theresa DAverso
Highly motivated and driven for success
Naugatuck, CT 06770
*********@*****.***
Working in the Healthcare Field was a wonderful experience. As I transitioned into secretarial roles as PCC ... I enjoy the flow of the duties. I am efficient in people skills, edocs, filing, scheduling, and run multiple programs such as Sycle, Amplifi for AR aging,Excell, and many more. I am looking for employment closer to home... As my current job is running two offices, Id like my employment at one location.
Work Experience
Patient Care Coordinator (PCC)
Alpaca Audiology - Avon, CT
September 2020 to Present
As a PCC I ran both offices up front doing all duties such as insurance verification, scanning edocs, scheduling, filing, and confirmation calls. Duties also included ordering all supplies from Hearing aids to office supplies. As it is fast paced and multitasking is key. The smile of a patient being able to hear better for a better quality of life was a wonderful feeling each day. In Home Caregiver
self-employed - Waterbury, CT
March 2001 to September 2021
Working with the most wonderful group of aides for 2 decades was one of the most rewarding jobs of my life. My patients were amazing and wise, even with dementia and other physical limitations, I loved each case and patient and the reward it gave me at the end of each case. Private Duty Aide
self-employed - Waterbury, CT
September 2005 to August 2021
Monitored vital signs
• Delivered medication to patients
• Served meals
• Provided patients/residents with care and companionship
• Worked in a home environment and also nursing home to hospice
• Aided patients with personal hygiene
• Assisted clients with activities of daily living
• Aided in lifting clients when necessary
• Recorded client care daily
• Cleaned and sanitized rooms
• Changed bed linens
• Performed post-mortem care, if needed
Education
CNA license and finished and passed PCTA ! in Pharmacy Technician Naugatuck Valley Community College - Waterbury, CT September 2019 to Present
High school or equivalent
Skills
• Cna Certified
• Home Care
• Home Health
• Pharmacy Technician
• Pharmacy Technician Experience
• Customer Service
• Typing
• Clinical Pharmacy Experience
• Caregiving
• Process improvement
• Epic
• Spreadsheets, Sycle, edocs, AR accounts payable (1 year)
• Patient Care Coordinator for Audiologist (1 year)
• Filing (4 years)
• Hospice Care
• EMR Systems
• Hospital Experience
• Dementia Care
• Insurance Verification
• Medical Records
• Critical Care Experience
• Medical Billing
• Laundry
Certifications and Licenses
CPR
Certified Nursing Assistant (CNA)
Assessments
Nursing Skills: Clinical Judgment — Familiar
December 2019
Assessing a patient's condition and implementing the appropriate medical intervention. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Currently a PCC at Alpaca Audiology. All duties including spreadsheets, edocs, sycle, Amplifi and many other office programs I am efficient at. Looking for closer employment and not having to run two offices.