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Public School Customer Service

Islamabad, Islamabad Capital Territory, Pakistan
June 14, 2022

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Cell: +92-332-*******

WhatsApp: 0332 -5426368



I intend to become a team member of an organization with a professional environment conducive to professional enhancement and growth. I earnestly aim at up-scaling my career competence by practicing and sharing quality knowledge with my colleagues gained through my professional experiences to facilitate my employer in accomplishing its organizational goals. PROFESSIONAL EXPERIENCES

A- TEACHING (Country: Pakistan)

I am a professional English Lecturer with an extensive teaching experience of seventeen years, both in mornings and evenings. During my professional tenure, I have taught at several well-reputed educational institutions. I have always practiced and upheld professional norms to the best of my faculties. The academic organizations which have proved assets to my professional competence are as follows:

Scienta Vision School & College (Current Employer) G-10/4, Islamabad

Beaconhouse School Motorway Campus, Islamabad.

Radiant School Iqbal Town, Rawalpindi.

Roots School DHA, Islamabad.

Capital Public School College Road, Rawalpindi.

Asif Public School Satellite Town, Rawalpindi.

Noble Learning System School Harley Street, Rawalpindi Cantt.

Shining Star Public School People’s Colony, Rawalpindi Cantt.

Inspire Institute (Language & IELTS Teacher) 6


Road, Rawalpindi.

Professional Trainings (Teacher/Lecturer)

One-Day Seminar on Teaching Strategies IIUI

Teaching Methodologies Workshop Beaconhouse School

Teaching Strategies Workshop Roots School

Teachers Training Workshop Asif Public School

Teachers Training Workshops Scienta Vision School & College B- RESTAURANT SUPERVISORSHIP (Country : UAE)

I also worked as a Restaurant Supervisor at Farha Restaurant, Musaffah Shabiya 11, Abu Dhabi in the UAE from July 2008 to November 2011. During my employment, I was responsible for all day-to-day business activities at the restaurant. Responsibilities as Restaurant Supervisor

I performed the following responsibilities:

Assisted in the hiring and training of new employees as well as the continuous training of existing staff

Oversaw both front and back of house operations, including wait staff, kitchen crew, and bussing staff

Maintained high-quality food standards

Oversaw our kitchen staff’s compliance with all health code and sanitation requirements

Provided exceptional customer service and lead staff to do the same

Responded to customer complaints quickly and resolved them effectively

Developed strategies for improving our customers’ dining experience

Worked with staff to project future needs for kitchen supplies, goods, and cleaning products.

Maintained inventory of all needed supplies

Identified methods the restaurant could use to cut waste, decrease costs, and improve profits

Managed the work schedules of restaurant’s staff Professional Trainings (Restaurant Supervisor)

I attended two one-day training sessions on Food Health and Safety Measures in Restaurant Management organized by Abu Dhabi Food Control Authority. C-COUNTER SALESMANSHIP (County: Pakistan)

I worked as a Counter Salesman at Mr. Craft (Pakistani Handicrafts Store), Super Market, F-6, Islamabad for one year from August 2000 to July 2001. Responsibilities as Counter Salesman

I undertook the following tasks:

Greeted local and foreign customers and took orders

Processed payments

Assisted customers with queries and provided solutions promptly

Possessed excellent product knowledge to inform and increase sales

Followed up on orders to prevent delay and frustration

Updated the product inventory

Cleaned the customer area during quiet times to ensure a neat appearance

Ensured that each customer left the store satisfied ACADEMIC QUALIFICATION

Master’s in English Language & Literature CGPA:3.5

(International Islamic University, Islamabad, Pakistan) PERSONAL INFORMATION

Father Name : Barkat Hussain

Nationality : Pakistani

Religion : Islam

Date of Birth : 16


February 1978

CNIC No : 37405-1411886-7

Gender : Male

Marital Status : Married

Address : House No. 08, Street: No. 01, Margalla Valley, Colonel Amanullah Road, Bhara Kahu, Islamabad, Pakistan.





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