Medical Billing Physician Assistant
Resume:
Thereze Wall
Bilingual Practice Manager
Cypress, TX 77429
**********@*****.***
Looking a reputable clinic or hospital position to utilize my skills and experience to take it to the next level.
#readytowork
Work Experience
Ambulatory Service Representative IIl.p.
Contract/ TCH - Bellaire, TX
December 2019 to March 2020
Contract position as a ASCII for someone on leave. Working on check in and out. Schedule follow ups and answer phone calls. Working with EPIC software.
• Performed data entry for customer information
• Assisted customers with a warm and professional attitude
• Answered general questions
• Resolved customer information and complaints
• Responsible for cashier duties
Patient Access Representative
TemPositions - Houston, TX
May 2019 to December 2019
Eye Specialist with a very busy medical practice and optometry. Duties included translation for Spanish speaking patients, setting appointments, posting payments, filing insurance and other administrative duties.
Patient Access Representative II
TEMP SERVICE - Katy, TX
May 2018 to November 2019
Working for Crisis Clinic 8 months then the Opthalmology department verifying insurance Scheduling appointments, translating for Spanish speaking patients in clinic and on phone. Co-Owner/Self Employed
Healthcare Patient Solution/ Companion Angels - Cypress, TX October 2013 to April 2019
A service provided to assist chronically ill patients or the ill parents or relatives Provide resources and services for the daily obstacles patients in Healthcare face in the web of Healthcare
Navigation of various entities (Ex: follow up for transportation pick for patient MRI) Appointment reminders, medication reminders, assistance with all the bills after a long hospital stay etc.
Practice Manager
MD Kids Pediatric
August 2015 to June 2016
Duties include:
* Managing the day to day running of the medical office as working manager
* Taking care of all administrative aspects of the practice.
* Paying all office invoices/bills in a timely manner
* Handling all human resources issues, such as hiring, write ups and letting go of personnel
* Marketing the Clinic
* Managing Payroll
* Point of contact for all other office related issues
* Making sure all HIPAA and OSHA rules and regulations are being followed
* Ordering supplies
* Operating, maintaining and problem solver for all computer and EMR issues
* Handling enquiries from patients and solving issues/ concerns and complaints for them
* Ensuring medical samples and office supplies are properly organized and labeled
* Taking care of all credentialing for the doctor
* Opening and then closing the office at the start and finish of the working day
* Train all new employees and keeping all current employees up to date in all aspects pertaining to our specialty
Center Coordinator
Nifty After Fifty
December 2009 to December 2011
New startup for Geriatric based Physical Therapy and wellness center. Setting up the front and All computers and communications for the center. Built clientele and developed all schedules and Activities for clientele to keep them challenged daily. Administrative duties in payroll, daily reports, Deposits, banking, payables and purchasing. Handled all Network support for the other centers. Supervised a staff of 5
M.D. PA
L A Khan, M.D
March 2006 to June 2007
Office Manager
Lead a busy Pediatric practice with 1 Physician and 1 Physician assistant. Implemented all Policies and Procedures for all clinical and administrative staff. Conducted annual training for OSHA and Compliance. Assisted with all daily duties as well as check in, check out and billing. Daily deposit and payment posting done daily for practice. Patient base was average from 60 to 135 patients per day. Handle all medical records for practice as the custodian of records. Managed a staff of 6. Consultant/Contract Positions
TEMP SERVICE - Houston, TX
September 2003 to February 2006
Consultant/Owner
Self - employed as consultant to various Physicians and new providers through referral from Colleagues in industry. Performed various duties such as analysis of workflow within a practice or evaluate individuals, employee appraisals. Project Management of new clinical sites as far as renovations or build outs. Training staff and implementing policies and procedures. Office Manager
Eastwood Health Clinic DBA Centro Del Corazon
June 2002 to September 2003
Practice Manager for 2 Physicians, 1 Dentist, 1 Pharmacists and several residents and a staff of 25. Implementation of Policy and Procedures, payroll, hiring and training staff, tracking inventory. Oversee daily clinical operations and trouble shoot for any problems that may occur. Practice Manager
Texas Children's Pediatric Associates
August 1999 to April 2000
Hands on Manager. I like the team effort. It works great for morale. Office Manager
St Joseph Hospital
September 1997 to August 1999
Management style lead by example.
Education
High school or equivalent in Nursing
Jeff Davis High School - Houston, TX
August 1987 to December 1988
Associate in Business
U of H DT-Business Administration - Houston, TX
December 1977 to August 1978
None in Business Administration
University of Houston
Skills
• Word Excel internet outlook payroll Bilingual Spanish (10+ years)
• Accounting
• 10 Key Calculator (10+ years)
• Account Analysis
• Microsoft Office
• Medical Billing (10+ years)
• Conflict Management (5 years)
• Microsoft Outlook (10+ years)
• Spanish (10+ years)
• Office Manager Experience (10+ years)
• Human Resources (10+ years)
• Excel
• EMR Systems
• Front Desk
• Medical Office Experience
• English
• Customer Service
• QuickBooks (4 years)
• Healthcare Management
• Practice Management
• Insurance Verification
• Ophthalmology Experience
• Paychex
• Medical Records
• Accounts Payable
Certifications and Licenses
Driver's License
Assessments
Verbal Communication — Completed
September 2019
Speaking clearly, correctly, and concisely.
Full results: https://share.indeedassessments.com/ share_to_profile/1bb6468aef20eb88110ff50f21a9bea9eed53dc074545cb7 Medical Billing — Proficient
August 2019
Understanding the procedures and forms used for medical billing. Full results: https://share.indeedassessments.com/ share_to_profile/122ad57e20d5226f443e01f237e8f932eed53dc074545cb7 Supervisory Skills: Interpersonal Skills — Highly Proficient May 2019
Maintaining productive team relationships by identifying conflict and settling disputes. Full results: https://share.indeedassessments.com/ share_to_profile/97516ac2276e9aa71f5723cd16bc90eceed53dc074545cb7 Customer Service Skills — Proficient
August 2019
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: https://share.indeedassessments.com/share_to_profile/ f59d13b3d40601710caf22a2c02b147beed53dc074545cb7
Electronic Medical Records: Best Practices — Highly Proficient April 2019
Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: https://share.indeedassessments.com/share_to_profile/ bb5c88d263b5faac33523551184177fdeed53dc074545cb7
Office Manager — Completed
October 2019
Scheduling and budgeting.
Full results: https://share.indeedassessments.com/ share_to_profile/44b0bb9533d14e6ad9593892d45cccabeed53dc074545cb7 Case Management & Social Work — Proficient
October 2019
Prioritizing case tasks, gathering information, and providing services without judgment. Full results: https://share.indeedassessments.com/ share_to_profile/8d16bdf42bdbf574a93281da542f9d62eed53dc074545cb7 Customer Focus & Orientation — Proficient
October 2019
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/ share_to_profile/37169292f2d25cdad49f587910f5ef55eed53dc074545cb7 Social Media — Completed
September 2019
Measures a candidate's ability to create content, communicate online, and build a brand's reputation. Full results: https://share.indeedassessments.com/ share_to_profile/9f65703e31b9f8cf5314bf4a9e1f9893eed53dc074545cb7 Problem Solving — Completed
August 2019
Analyzing relevant information when solving problems. Full results: https://share.indeedassessments.com/ share_to_profile/0b7fb5b60c1dde7c3b13c5cc42de8fefeed53dc074545cb7 Reliability — Proficient
March 2019
Measures a candidate's tendency to be dependable and come to work. Full results: https://share.indeedassessments.com/ share_to_profile/686af3e8ea447c5695653dd228135860eed53dc074545cb7 Customer Focus & Orientation — Expert
May 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_to_profile/ afd62d07c16637fbcb14287860ee1e05eed53dc074545cb7
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Competent and efficient with through understanding of all aspects of management of human resources, accounting, payroll, credentialing, and other administrative duties such as schedules, deadlines, budgets and quality work in a team environment. Career Skills and Knowledge:
• Maximum knowledge of organizational policies, procedures, systems and objectives
• Knowledge of health care administration systems and Human Resources
• Knowledge of governmental regulations and compliance requirements
• Effective marketing tools to increase volume and practices revenues
• Ability to exercise initiative, sound judgment and problem-solving techniques in the decision making process
• Ability to plan, organize, train and supervise employees with the utmost efficiency
• Ability to develop and maintain effective relationships with medical and administrative staff
• Utilized several payroll systems using ADP, Paychex, and Quick Books
• Handled all banking transactions and accounts payable, negotiated pricing with vendors
• Revised and implemented office policies and procedures, updated equipment and systems
• Connected with several insurance provider relations representatives to update fee schedules
• Contract negotiations while supervising credentialing process and updates
• Knowledge of monitoring accounts receivables, cash flow, reports analysis
• Daily billing, posting and collections of accounts receivable
• Expertise in the development and new start up clinics
Contact this candidate