Member Service/ Head lifrguard

K a r i s s a J i r c i k

E X P E R I E N C E

E A G L E PO IN T E RE CR EATI ON CO MP L EX

MONT BELVIEU, TEXAS - ( J ul y 202 1 - PR E S E N T) Member Services

I quickly learned new software and techniques to better assist member & guest needs. I became comfortable being uncomfortable in new situations and thrived when given a new task and finding solutions to complications that arose. My time working for the City of Mont Belvieu has taught me diplomacy and decorum and how to represent this organization when I interact with members of this facility.

Head Lifeguard

Working as a Head Lifeguard for the city of Mont Belvieu, I managed a group of lifeguards by training optimal behaviors and protective techniques, observing the guards progress, and managing task for day-to-day operations. I excelled at reacting to emergencies quickly and maintain proficiency in first responder skills; such as first aid and CPR. Daily duties included checking chemicals, added solutions, ran pumps to backwash, etc. F L O Y D S S E A F O O D R E S T U R A N T

MONT BELVIEU, TEXAS

Server (2021)

Working as a server advanced my skills at working at a fast-paced work style. I was efficient and organized to give guest the excellent customer service and a pleasant experience. I exceeded customer service expectations. I helped train new hires and worked as a team to run day-to-day operations.

T E X A S R O A D H O U S E

BAYTOWN, TEXAS

Server (2020 – 2021)

Serving at Texas Roadhouse helped advance my communication skills. I learned to be efficient and organized with orders and money management to give guest a happy experience. I learned how to optimize customer service expectations, while handling complications or complaints that took place. I helped train new hires on how to be proficient as a server. P I R A T E S B A Y W A T E R P A R K

BAYTOWN, TEXAS

Head-lifeguard (2019 – 2021)

Working as a Head-Lifeguard for the city of Baytown, I managed a large group of lifeguards by training life-saving skills, observing them daily, and managing their task for day-to-day operations. This job trained me to react to emergencies quickly and maintain proficiency in first responder skills; such as first aid and CPR. P R O F E S S I O N A L

S K I L L S

First Aid/CPR certified

Mechanically Inclined

Analytical skills- trouble shooting

P E R S O N A L

S K I L L S

Commitment

Creativity

Organization

Communication

Efficiency

Customer Service

Safety-minded

Volunteer and community minded

C O M M U N I TY

S E R V I C E

R E F E R E N C E S

April Robbins

Recreation and Marketing

Coordinator - Member Service Manger

Mont Belvieu, TX

P: 281-***-**** Ext. 2852

E: ********@***********.***

Rajah Jolly

Eagle Pointe Front Desk Lead

Mont Belvieu, TX

P: 281-***-****

E: *****.*****@*****.***

E D U C A T I O N A N D C R E D E N T I A L S:

Lee college- Baytown Texas

Associate of Applied Science-Instrumentation Technology

(Received May 2022)

Anahuac High School – Anahuac, Texas

General studies (Received May 2020)

Lions Club: 105 hours (2018-current)

Putting flags around the community throughout

the year.

Harvey support: 30 hours (2017)

Helped pickup after storm and volunteered to

help at shelter

Food Drive: 3 hours (2018)

Donated food to the community and

volunteered t help run the food drive

P: 713-***-****

E: *******@*****.***

A: 210 Beaumont St.

Anahuac, Texas 77514

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