Customer Service Martial Arts

Steven C. Davis, Jr.

***** ***** ***** ****, *****, Texas 75708

903-***-**** ************@*****.***

PROFESSIONAL SUMMARY

I am a dependable employee seeking opportunity to expand skills and contribute to company success. I have experience working in challenging environments. and am excited about the opportunity to take next career step, as well as being willing to take on any task to support team and help business succeed. I offer strong computer and customer service abilities and am a fast learner.

SKILLS

• Transportation guidelines • Passenger safety • Microsoft Word

• Time management • Written communication • Task prioritization

• Delivery management • Materials sorting • Route planning EXPERIENCE

JANUARY 2018-CURRENT

Transportation Provider

Songahm Martial Arts Academy Tyler, Texas

• Transported students from local area schools to afterschool martial arts program

• Maintained a safe and caring environment to all transported clients

• Liaised with supervisors to resolve escalated issues and implement corrective actions.

• Delivered exceptional customer service to bolster strong relationships and build positive experiences.

• Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees.

• Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.

• Offered to assist with additional tasks to keep projects on-task and meet tight deadlines.

• Sanitized high-touch surfaces to protect personnel and customers from viruses and germs. FEBRUARY 2014-MAY 2022

Independent Newspaper Distributor

Davis Distribution Tyler, Texas

• Prepared papers for delivery, including folding, bagging and verifying proper quantity to meet route needs.

• Loaded assigned publications into vehicle utilizing proper material handling techniques.

• Interpreted route instructions and utilized maps and navigation tools to aid delivery.

• Maintained safe driving record and valid driver's license with continuous commitment to safety and observance of local laws.

• Met promised delivery times using excellent sorting skills and strong attention to detail.

• Accommodated special requests regarding location of paper delivery. EDUCATION

Associate of Applied Science Gaming and Simulation Development- Graphic Design Tyler Junior College, Tyler, Texas

May 2012

Officer and Founding Member of Anime Club

Texas A&M University, College Station, Texas

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