Sales Manager Customer Service

Louie Timothy Ruiz

**** * *** ****** ** Littleton, CO 80120 505-***-**** ***********@*****.***

Profile

I’m a motivated, personable business professional with a distinguished talent for the automotive industry. I have an outstanding commitment for meeting customer and market demands. My belief in having contagious enthusiasm and focus instill collaborative team building while creating an environment with extraordinary energy and exceptional dedication where creativity and innovation are encouraged.

Skills

Staff Training/Development

Reynolds & Reynolds

CDK

Operations Management

DealerTrack

Bank Relations

Project Management

RouteOne

Process Improvement

Customer Service

CUDL

Expense Control

Professional Training

2014 - NMIDA Dealer Management

2006 – Ethos Finance School

2002 – Van Tuyl Finance School

Experience

SALES MANAGER ABQ AUTO SALES SEPT 2019 -MAY 2020

Oversaw the operational viability of the store.

Trained sales and support staff.

Increased sales by 10%

Increased Gross Profit by 110%

GENERAL MANAGER ZIA AUTO SALES JULY 2014 – FEBRUARY 2019

Oversaw the operational viability of the store.

Recruited, hired, and trained sales and support staff.

Increased sales by 15%

Increased Gross Profit by 28%

Earned Dealer of the year by New Mexico Independent Auto Dealers Association

Developed positive relationships with lenders

COMSUMER LOAN UNDERWRITER FLEET FINANCIAL OCTOBER 2013 – JUNE 2014

Prepared auto loan documents

Sold aftermarket products

Worked with lenders to acquire funding for loans

GENERAL SALES MANAGER NISSAN OF MUSKOGEE JANUARY 2013 – SEPTEMBER 2013

Oversaw the operational viability of the store.

Recruited, hired, and trained sales and support staff.

Increased sales by over 60% from previous owner.

Increased Gross Profit by over 40% from previous owner.

Recognized as #1 Nissan dealer in our satellite region.

Increased and maintained CSI to above market average (+93%)

Developed positive relationships with lenders

CRC MANAGER LARRY H MILLER TOYOTA ALBUQUERQUE OCTOBER 2011 – DECEMBER 2012

Increased CRC Sales by 33%

Developed positive relationships with subprime lenders

ADDITONAL EXPERIENCE:

SALES MANAGER GARCIA SAAB

SALES MANAGER MERCEDES BENZ OF ALBUQUERQUE

SALES MANAGER CROSS COUNTRY AUTO SALES

SALES MANAGER RELIABLE CHEVROLET NISSAN

FINANCE MANAGER RELIABLE CHEVROLET NISSAN

REFRENCES:

JAMES SANTISTEVEN OWNER, ZIA AUTO SALES 505-***-****

CLAUDIA MONTOYA UNDERWRITER, WELLS FARGO AUTO 505-***-****

DARLENE GARCIA CONTROLLER, LHM LIBERTY TOYOTA 505-***-****

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