Customer Service Food

Dorothea Chester ******************@*****.***

*** **** **** 608-***-****

Madison, WI 53717

Profile

• Over 20 years’ experience in the Food industry.

•Personal qualities include being consistent, detail-oriented, self motivating, independent and a team player.

•Built loyal clientele through friendly interactions and consistent appreciation.

•Reliable, Punctual and Dedicated.

Professional Experience

Aramark Services, Inc. Middleton, Wisconsin

Assistant Cook, Spectrum Brands (2018 – Present)

Responsible for cooking and preparing food while adhering to food safety, food handling and sanitation procedures.

Keeps to Schedule and daily work assignments to a food service team and the completing of tasks on -time.

Maintains excellent customer service and positive attitude towards guest, customers, clients and co-workers.

Proficient in the use of fryers and grills.

Prepare delicious and attractive food items according the provided recipe.

Culver’s Madison, WI

Cook and Cashier (2013 – 2015)

Mastered point-of-sale (POS) computer system for automated order taking.

Followed procedures for safe food preparation, assembly, and presentation.

Resolved complaints promptly and professionally.

Took initiative to find extra tasks when scheduled duties were completed

Ensure all staff members keeps work areas clean as well as the restrooms constantly cleaned as to ensure maximum satisfaction and convenience.

Hardee’s Middleton, WI

Shift Lead (2002-2013)

•Communicated clearly and positively with coworkers and management

•Maintained high standards of customer service during high-volume, fast-paced operations.

•Handled currency and credit transactions quickly and accurately.

•Assisted management with inventory control and stock ordering.

•Responsible for maintaining proper food stability temperatures with documentation.

•Provided on the job training for all roles of new employees.

Education

4 year - High-School Diploma - Graduated 1996

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