Post Job Free

Resume

Sign in

Construction Superintendent Customer Service

Location:
Indianapolis, IN
Posted:
June 06, 2022

Contact this candidate

Resume:

Micheal Davis

Construction Superintendent

adrba0@r.postjobfree.com • 317-***-****

LinkedIn URL • Indianapolis, IN

Seasoned construction operations leader with over 20 years’ experience in residential construction and remodeling projects. Hands-on manager adept at determining costs, motivating staff, negotiating contracts, obtaining permits, procuring inventory, and managing timelines to exceed customer expectations.

Areas of Expertise

Construction Operations

Project Management

Requirements Analysis

Relationship Building

Budgeting & Cost Control

Financial Administration

Teambuilding & Leadership

Inventory & Vendor Control

Stakeholder Communications

Talent Training & Development

Quality & Safety Assurance

Contract Negotiations

Professional Experience

RHP Properties, Farmington Hills, MI 2021-Present

Manufactured Home Refurbish Superintendent

Directed the day-to-day operations with full P&L accountability for managing staff and contract personnel to expedite contracts, billing, and HR activities in the refurbishment of manufactured homes throughout IN, IL, OH, and MO. Administered project timelines and operating budgets in excess of $35,000 for each remodeling plan.

Cultivated strong contractor/vendor relationships to oversee on time and on budget project execution.

Demonstrated a solid business insight, strong leadership abilities, and great customer relations skills.

Reason for seeking new employment: 100 hours plus a week, paid salary 40 hours per week.

Additional responsibilities added as of February including but not limited to; training new hires, recruiting new hires, more communities added to workload all with promise of pay increase. Pay increase has not yet been applied to salary.

2000 miles per week travel in personal vehicle, no compensation for fuel or mileage.

Incentive to “close homes’ at $100.00 per home closed as of January 1, 2022. No bonus paid yet, over 175 homes closed since January 1, 2022

The AEM Services, Akron, OH 2020 – 2021

Acquisitions & Project Superintendent

Coordinated home inspections, estimates, and construction project management of residential home purchases throughout a newly established Indiana territory. Quickly assessed the physical attributes of residential homes to make sound real estate investment decisions for the company, negotiate home sales, and organize contractor remodel projects.

Planned, scheduled, and managed renovation projects from start-to-final walkthrough; created and reviewed budgets; scheduled final inspections; facilitated the sale of remodeled homes within five days of completion.

RHP Properties, Farmington Hills, MI 2019 – 2020

Manufactured Home Refurbish Superintendent

Directed the day-to-day operations with full P&L accountability for managing staff and contract personnel to expedite contracts, billing, and HR activities in the refurbishment of manufactured homes throughout IN, IL, OH, and MO. Administered project timelines and operating budgets in excess of $35,000 for each remodeling plan.

Cultivated strong contractor/vendor relationships to oversee on time and on budget project execution.

Demonstrated a solid business insight, strong leadership abilities, and great customer relations skills.

Merritt Remodeling, Indianapolis, IN 2018 – 2019

Remodel Supervisor / Sales Consultant / Lead Technician

Managed account development, marketing and sales for multi-million-dollar remodeling home projects. Planned work and oversaw six teams of four throughout all project phases. Delivered account leadership to ensure positive client experiences to drive sales and develop winning customer relationships.

●Successfully worked to identify new customer needs and established the necessary cross-selling partnerships to create new markets and build solutions resulting in new revenue streams.

Arbor Homes, Indianapolis, IN 2017 – 2018

Warranty Supervisor

Accountable for on-site review and repair of warranted residential construction. Assisted with the administration of warranty orders by processing and closing tickets, reviewing reports and following up on tickets as necessary to assure timely completion.

●Supervised subcontractors performing work per contractual warranty agreements to ensure accurate, on-time and within budget project completion.

Timberland Lumber Services, Indianapolis, IN 2016 – 2017

Lumber Yard Supervisor

Set the example and provided direction in the operation of a 12-acre lumber yard with over $20,000,000 in inventory. Managed a team of 20 to provide excellent customer service through the on-time delivery of the appropriate materials. Maintained the stock and presentation of items in the yard to ensure needed on-hand inventory.

●Designed and implemented new procedures to increase overall accuracy of outbound shipments from 43% to 96% while reducing shrinkage from 51% to just 9%.

●Restructured crew schedules and operating activities to eliminate 30 hours of weekly overtime per employee.

84 Lumbar Company, Franklin, IN 2013 – 2016

Maintenance Supervisor

As the sole Maintenance Supervisor, accountable for the overall maintenance on all machines required for the day-to-day operations of the Panel and Truss division. Performed regularly scheduled maintenance of all equipment and machinery to ensure good working order.

●Trained operators on correct operating and maintenance procedures.

First Choice Home Solutions, Indianapolis, IN 2011 – 2013

Supervisor / Lead Technician

Managed all phases of the project to demolish and reconstruct the East Gate Mall. Oversaw daily production of a 17-member crew to correctly meet deadlines. Accountabilities included reviewing shop drawings, project submittals, etc. for document compliance; documenting code review and compliance; budgeting and cost control; contract administration; equipment safety and maintenance; communicating and coordinating with management, clients, consultants and contractors related to daily business operations.

●Demonstrated ability to increase company performance and profitability through customer service, project management, and people management across a wide range of processes from development thru to production.

Mike D. Handyman Home Repairs & Remodeling, Indianapolis, IN 2001 – 2013

Owner / Operator

Directed the day-to-day operations to manage profitability of a successful construction business specializing in residential repair and remodeling projects. Managed complete project scope, schedule, and budget for all construction projects. Supervised tradespersons and a variety of contractors performing various construction activities both in the shop and in the field. Continually streamlined business operations to maintain a competitive advantage in the market that delivered high-quality services and attracted new clientele.

●Drove the execution of key projects, anticipated and mitigated risks, and operated with an “on-time, on-budget” mindset while leading direct reports and third-party vendors.

●Championed quality and safety; responsible for communicating site rules regarding policy and procedures, and enforcing rules for all employees, contractors, and service providers.

●Built and scaled a successful design/build remodeling company recognized in the marketplace for quality design projects at reasonable costs.

Education

Diploma in General Studies, Major in Mathematics and Minor in US History

Arsenal Technical High School, Indianapolis, IN

Licenses & Certifications

OSHA 30-hour Certification



Contact this candidate