Customer Service Kingston

Location:

Posted:

June 05, 2022

Gloria Clarke

Baltimore County, Maryland • 443-***-**** • *********@***.***

CORE COMPETENCIES

• Customer Service

• Cost Efficient

• Detailed and Organized

• Communication Skills

PROFESSIONAL EXPERIENCE

CONTRACTOR, Silver Spring, MD

Elderly Caregiver, March 2017 – March 2021

• Assisted an elderly woman with daily life tasks.

• Cooked three meals a day based on requests.

• Read literature and educational materials to maintain the client’s cognitive health.

• Purchases various hygiene and supplies when necessary. YOUR CHOICE MARKET, Baltimore, MD

Owner/Manager, September 2014 – September 2016

• Managed daily operations of a small business convenience store.

• Processed incoming and outgoing packages for UPS.

• Maintained excellent customer relationships and built customer loyalty. PATTERSON PARK LAUNDRY/CLEANERS, Baltimore, MD

Owner/Operator, August 2008 – December 2013

• Managed the daily operation of a dry cleaner and laundromat.

• Serviced and maintained washer and dryer machines when necessary.

• Picked up and delivered laundry to customers.

• Cleaned and folded clothing garments.

FEDERAL BUREAU OF INVESTIGATIONS (FBI), Washington, DC Owner/Operator, August 1989 – January 2007

• Interpretated various Caribbean languages and dialects.

• Assisted in criminal investigations.

• Performed court duties when necessary.

EDUCATION

UNIVERSITY OF THE WEST INDIES, Kingston, JA

Associates Degree in Public Relations, August 1985 – May 1987 ADDITIONAL SKILLS

• Proficient in Microsoft Office