Corporate Trainer General Manager
Resume:
Shannon Sullivan
General Manager
*****************@*****.***
**** *********** *****#**** ******, TX, 75234
CAREER OBJECTIVE
Hard-working professional with 15+ years of experience and a proven knowledge of food and beverage operations. Aiming to leverage my skills to successfully fill the General Manager role at your company. EXPERIENCE
General Manager
Burgers and Bones, Little Elm, TX / Jun 2016 - Apr 2020
• Promoted brand in local community through word-of-mouth and restaurant events.
• Coached and developed direct and indirect reports to achieve business goals.
• Developed high standards of service, presentation and cleanliness standards.
• Improved profit by 23% reinventing the inventory system and developing a employee mentoring system.
Restaurant General Manager
Infretta, Irving, TX / Jun 2012 - May 2016
• Developed and delivered training methods, materials and programs relative to building operating standards.
• Promoted and managed restaurant organization, cleanliness and sanitation.
• Directed Management Team and Team Members towards achievement of restaurant's financial goals.
• Resolved employee conflicts and promoted positive culture within restaurant. Corporate Trainer
Brinker International Chilis, Dallas, TX / Jan 1999 - Oct 2010
• Led, inspired and provided positive and constructive coaching and feedback to learners.
• Facilitated dynamic, eye-opening, highly interactive and fun educational experiences to optimize learning.
• Created and maintained standard operating training procedures and training specific work instructions.
• I started as a server at Chili's and worked my way up through the company. My favorite part of working for Brinker was when I became a corporate trainer. I traveled all over the country opening 15 stores. I was the first to introduce and implement the KDS system used for expediting. I loved every minute of it!
EDUCATION
Hunter College
New York, NY
Completed coursework towards Associate in Arts (A.A.) Marketing (May 2003)
ADDITIONAL SKILLS
Positive And
Professional
Positive workplace Team Member Training Financial Goals Exceptional Leadership
CERTIFICATIONS
TABC Certified
Contact this candidate