Medical Assistant Customer Service

Athena Slater

PHILADELPHIA, PA

917-***-**** **************@*****.***

Certified Phlebotomist ; C.S.R

•Certified Phlebotomy Technician, certified by the state of New York With A Year Of Internship Experience and On Hand Training Courses .

•Empathetic and communicate well when identifying patients and Visitors .

•Attentive and Precise in Performing venipuncture, preparing, collecting and properly storing all blood samples .

Core Qualifications

1. Phlebotomy and Specimen Collection

2. Employment Drug Screen

3. Medical Assistant Experience

4. Critical Thinking + Time Management

5. Eye - Hand Coordination

6. Ability To Adapt To Fast Paced Environment

7. Dependability + Proper Personal Hygiene

8. Strong Leadership Skills + Problem Solving Skills 9. Blood Collection & Handling Safely

TIA Medical School ; New York, NY — Certified Phlebotomist 11/2020 - 05/2022

> Obtain samples for medical testing through venipuncture using sterile equipment or new technology (if necessary)

> Follow Infection-Control + Safety procedures in carrying out daily phlebotomy functions.

> Conducted standard tests, such as blood alcohol,blood culture, blood smears, Etc .

> Maintain quality control data on equipment + other supplies used in the lab . Made sure to check all vacuums and needles before usage .

> Responsible for entering patient data, answering phones & superb customer service

BEST BUY Co. ; Brooklyn, NY — Customer Rep Specialist 12/2021 - 1/2022

● Excel at selling products and services

● Handle all aspects of the sale including ; customer contracts, warranties, customer payments, cash and credit/debit check

● Develop, maintain + communicate strong, up to date knowledge of wireless products, pricing plans + service features

● Build strong relationships with customers by quickly identifying needs, keeping accurate records + loyalty rewards .

EDUCATION

Tia Medical School ; New York, NY — Grad Date 2022 AWARDS

Awarded My Certificate Of Completion In May Of 2022 June 2021 ~ While employed at Best Buy, I Was Able To Showcase My Strong Leadership Skills By Implying The Team Split Up Into Groups With Different Strengths To Help the Team Increase Growth Sales . It Wasn’t Much, About 4% .

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