Administrative Customer Service

Evelyn Oyola

407-***-**** **************@*****.*** 6521 Long Breeze Rd Orlando Florida 32810

Education

T. I. C.I stand for Total International Career Institute June 17, 2011 Successfully completing and meeting all prescribed requirements for the course of computer business system specialist.

Community Service

OCP stand for Orange County School which I volunteer at after school program by helping student with their success, goals and achievements. Also helping parent with resources on helping their kids with homework at home or any activities at school provided. I also chaperone with the staff or teachers at school for field trip and field days. Summary

Professional in being an Administrative Customer Service representative skilled in answering questions and solving concerns quickly. I am also bilingual who can provide valuable customer service and promptly complete secretarial duties, like scheduling or making appointment, and managing any file on paper or in computers system. Exceeding company goals and expectations by explaining options and maintaining high standards of customer service. Credentials

• Logical Problem Solver Detail-Oriented

• Personable Communicator Artistic and Creative

• Excellent Researcher Quick Leaner

• Quality-Focused Knowledgeable

• Good Listener Energetic to Work

Experience

Consumer Connection Apopka FL January to Present

Listen and respond to customers’ needs and concerns. Provide information about products and services. Take orders, determine charges, and oversee billing or payments. Review or make changes to customer accounts. Handle returns or complaints. Record details of customer contacts and actions taken. Research answers or solutions as needed. Refer customers to supervisors, managers, or others who can help.

Auto Glass Service in Providence Rhode Island 2007-2011 Provide excellent service while assisting customers with scheduling auto glass repairs, replacement and doing insurance claim over the telephone and in person.

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