Elizabeth Scott **-** **" Street #*B, Astoria, NY 11105 E: *****@*****.*** P: 347-***-****
Professional Summary
nplary service in the food service industry. Committed to providin helpful, fast, and accurat
kills to ensure patrons are satisfied and happy. Experien
Jemonstrate active listening and communicat
d background:
including family restaurants, bars, cafeterias, banquets, and room service Comfortable serving patrons
deliver the highest quality service alongside food service staff
Determined team player striving (0
Skills
, assessing customer needs, adhering to quality
aking the proper adjustments or corrections.
attention to patrons during busy
tomer service skills, including
omer satisfaction, and m
ability to give my complete
«Strong cus!
evaluating custc
tive listening skills and
« Excellent ac
ortunities to serve patrons and assist
times.
* Demonstrated service orientation; always looking for opp’
other employees.
Effective at multiple point of sale software systems.
* Patient and compassionate when serving patrons, making them feel at home at the establishment in
which they are eating.
+ Solid background in organizing ot!
ensure a smooth flow of service.
her wait staff and hosts, coordinating my responsibilities to
Work Experience
Elias Corner, Astoria, NY August 2008 - December 2020, Waitress, hostess and cashier
take orders from and serve food and beverages to patrons.
«Perform consistent check-ins with patrons to ensure satisfaction and address cot aints swiftly
* Answer questions about the menu and make recommendations when appropriate or requested,
« Prepare appetizers, salads, and cold dishes
. ist a team of hosts and hostesses by greeting, seating, and thanking customers.
* Communicate with kitchen staff directly and via computers.
Loukoumi Astoria, NY September 2007 —July 2008, Waitress and hostess
Cleaned tables, removed dirty dishes, and replaced table linens,
+ Replenished clean linens, glassware, silverware, and dishes.
¢ Supplied service staff with food,
* Served patrons with water, coffee, and condiments.
* Cleaned and polished furniture, shelves, walls, and equipment
« Stocked refrigerators with bottled beer and wines
The Greek Captain, Astoria, NY March 2005 ~ September 2007
Waitress and Cashier
¢ Requested and recorded customer orders and totaled orders with cash registers
+ Notified kitchen staff of special orders and shortages :
¢ Supervised 4 team of six employees,
* Monitored and ordered food items and kitchen supplies,
fteferences available upon request