Customer Service Representative
Resume:
Stacy L Pitts
Milwaukie, Oregon 97222
***********@*****.***
Experience
December 2021-April 2022
Freedom Mortgage Corporation
- Customer Success Representative
Provide above exceptional customer service over the phone.
Answer questions concerning customer mortgage loans.
Work remotely
May 2021 - November 2021
Century Theater - Box Office Team Member
Provide exceptional customer service.
Sell movie tickets to theater patrons.
Work effectively as a team member.
January 2014 - November 2014
Charter Communications, Vancouver WA - Call Center Billing Specialist
Assist customers with understanding their billing statements.
Provide exceptional customer service with a smile in a call center setting.
Worked with management on team-building exercises.
March 2012 - January 2014
Pitney Bowes, Portland, OR - Customer Service
Assemble insurance policies to be mailed out to customers.
Answered multi-line phone.
Provided exceptional customer service.
September 2011 - March 2012
Human Solutions, Portland, OR - Accounting Assistant
Prepared checks for client payments for rent and utilities.
Balanced and prepared daily deposits.
Balanced financials for various accounts.
August 2002 - April 2004
M Bank, Gresham, OR - Teller Supervisor/ Wire Transfer Specialist
Process various transactions for banking customers.
.Process wire transfers in/out for banking customers.
Balanced bank vault daily.
July 1999 - August 2002
Northrim Bank, Anchorage - Customer Service Supervisor
Process various transactions for banking customers.
.Provided Customer First Service.
Balanced bank vault daily.
May 1997 - March 1998
Bank of America, Alaska Teller II - Teller III
Process various transactions for banking customers.
Provided superior Customer Service.
Balanced teller cash drawer daily.
December 1996 - May 1997
Bank of America, Oregon- Customer Service Representative 1
Process various transactions for banking customers.
Provided exceptional Customer Service
Balanced teller cash drawer daily
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