Travel Agent Carrier Associate
Resume:
Kiesha C. Lee
Maple Hill, NC 28454
******.*****@*****.***
Objective: Customer Service Associate at your growing company
Education: Miller Motte Wilmington, NC
AS-Business Management 2003
Coastal Carolina Community College Jacksonville, NC
Early Child Education 1995
Experience: CI Travel Virginia Beach, VA
Work from home
Travel Agent for USAID/MEPS/DOD 08/2016 to current
Conversed with travel arranger to get the shippers and Defense passengers to their destinations while complying with all the military regulations.
Arranging transportation, car and hotel reservations, using computer terminal and telephone.
Answered inquiries by email or phone regarding shippers and Defense travel passengers.
Providing assistance to travel arranger when needed to complete arrangements in our booking tool. I have experience with Sabre, Worldspan and Apollo.
I have experience with domestic and international travel. International such as Maputo, Djibouti, Mozambique, and Johannesburg.
Duluth Travel Duluth, GA
Work from home
Travel Agent for the USAID 12/2014 to 08/2016
Computed cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, and quoted package tour's costs.
Ÿ Conversed with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
Ÿ Arranging transportation and hotel reservations, using computer terminal and telephone.
Ÿ Collected payment for transportation and accommodations from customer.
Ÿ Answered inquiries regarding airplane, train, bus schedules and accommodations.
Omega World Travel Jacksonville, NC
Travel Agent 07/2014 to 12/2014
I currently book ERO Officers, Juveniles and Deportees being transferred domestic and international
I have book to international location such as Johannesburg, New Delhi, Cameroon, Casablanca, Cairo, Katmandu, Erbil and many other locations.
I have experience with World span, Sabre, and Apollo GDS.
I have experience with Fed traveler and Concur booking tool.
Corning Wilmington, NC
Splicer 07/2007 to 12/2013
Ÿ Executed daily operations of fiber splicing by following standard operating procedure.
Ÿ Helped splice overhead, underground, and submarine multiple-conductor cables used in telephone and telegraph communication and electric-power transmission systems.
Ÿ Positioned two veneer strips side-by-side against center guides of machines and fed them into machines that automatically electro fused edges together and cured edges to bond fiber.
Ÿ Recorded footage spliced as indicated by meter on machines.
Ÿ Tested each conductor to identify corresponding conductors in adjoining cable sections to prevent incorrect connections between individual communication circuits and electric power circuits.
Ÿ Cleaned, colored and spliced corresponding conductors by fusing ends together and by joining ends with metal clips and soldering each connection.
Ÿ Cut and arranged fiber and spliced fiber together according to written instructions and edited test print, using splicer.
USPS Jacksonville, NC
Rural Carrier Associate 01/2013 to 06/2013
Ÿ operated various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers and bar-code sorters.
Ÿ Sorted odd-sized mail by hand, sorted mail that other workers had been unable to sort and segregated items requiring special handling.
Ÿ Directed items according to established routing schemes, using computer controlled keyboards responded to written and telephone requests for packages needing picked up.
Ÿ Collected, sealed and stamped outgoing mail, using postage meters and envelope sealers.
Ÿ Loaded vehicles with listed goods, ensuring goods were loaded correctly and taking precautions with hazardous goods.
Ÿ Performed routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel.
Ÿ Recorded information, such as items received and delivered and recipients' responses to messages.
Omega World Travel Jacksonville, NC
Travel Agent/Ticketer 03/2003 to 07/2007
Ÿ Computed cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, and quoted package tour's costs.
Ÿ Conversed with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
Ÿ Booked transportation and hotel reservations, using computer terminal and telephone.
Ÿ Collected payment for transportation and accommodations from customer.
Ÿ Answered inquiries regarding airplane, train, bus schedules and accommodations.
Ÿ Planned itinerary and scheduled travel accommodations for government personnel and dependents, according to travel orders, using knowledge of routes, types of carriers and travel regulations.
I have experience with Govtrip and Concur booking tool.
Certificate: Career Readiness-Silver
References: Available upon request
Contact this candidate