Automotive Service Manager

Nicolas J Newhouser

Mobile: 321-***-****

Casselberry, Florida

*********@*******.***

Professional

Profile

Extensive expertise in the automotive service industry including Management, Sales, Marketing, General Operations and Customer Relations including:

Service Counter, Shop and Personnel Management

Fleet Account Acquisition and Sales

Negotiation of Vendor and Advertising Accounts

Counter Sales and Scheduling

Customer Relations and Complaint Resolution

Business Development and Employee Recruitment

Payroll and Sales Commission Submission

Parts Sales and Inventory Control

Advanced Diagnostics, Service and Repair

Professional

Accomplishments

Management, Inside and Outside Sales, Marketing and Business Development achievements include:

Managed expansion of Marty’s Auto Works in Oviedo, from a 4 bay, 2500 sq. ft. location, to a new, 8 bay, 6000 sq. ft. building and increased gross monthly sales by an exceptional margin of 466%

Sales goals set by headquarters for Action Gator in Oviedo and Union Park, FL, were regularly exceeded by as much as 115%

Improved sales by 35% at Action Gator in Oviedo, FL, and increased sales by 45% at Action Gator in Union Park, FL

Increased Fleet Account Sales at Action Gator in Oviedo by 20%

Experience

2013 -- Present

Service Manager, Marty’s Auto Works, Oviedo, FL

2007 -- 2013

Management, Sales and Marketing at Action Gator, Goodyear Service Centers in Oviedo and Union Park, FL, and AAMCO Complete Auto Care in Clermont, FL

1998 – 2007

Advanced Diagnostics, Service and Repair at Tire Kingdom in Oviedo, FL, and Action Gator, Goodyear Service Center in Oviedo, FL

Education

1997 -- 1999

Core curriculum and General Motors automotive service coursework

Seminole State College, Sanford, FL

Additional Information

Character references and more detailed education and employment history provided upon request

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