Customer Service Bookseller

Stephanie Vazquez

** **** *** *****, *** *C, Hamburg, NJ, 07470 Tel. 862-***-****

Objective: Experienced and extremely motivated individual, who regards employers, fellow staff and clientele with the utmost degree of respect, courtesy and professionalism; seeks a full-time position in a creative and stimulating environment, with possibility of growth. Licenses:

New Jersey Class B CDL

Air Brakes and Tanker Endorsement

Education: Nassau Community College Garden City, New York Years Attended: 2000-2002

Liberal Arts

Christ the King Regional H.S. Middle Village, New York Years Attended: 1996-2000

High School Regents Diploma

Experience:

Discovery Years Vernon, NJ

Teacher 2018-2022

● Cared for children 6 months to 4 years old

● Answered phone calls in regards to registration and parent feedback

● Taught children basic learning skills: alphabet and numbers

● Classroom organization and daily cleaning

St Elizabeth’s Child Care Center Jersey City, NJ

Pre-Kindergarten Teacher 2009-2011

● Maintained a caring, supportive, developmentally appropriate early childhood environment in the classroom.

● Communicated with parents on a regular basis regarding student progress

● Taught writing, reading, basic math skills, letter & number recognition, colors & shapes.

● Worked with the children on classroom behavior; sharing, raising hands

● Used positive reinforcement with sticker charts

● Developed fine motor skills; holding crayons and scissors

● Evaluated student readiness for Kindergarten

Austrian Airlines Whitestone, New York

Reservations/ Hotel Desk Representative 2004-2009

● Booked hotel accommodations and issuance of hotel vouchers

● Assisted travel agents with solutions to minimize cost to passengers

● Calculated monthly statistics in terms of hotel revenue

● Detailed customer relations via phone, fax and email Barnes & Noble Forest Hills, New York

Lead Bookseller 2001-2003

● Assisted the manager with bookstore appearance, inventory supply, displays and organization of bookshelves

● Oversaw duties performed by booksellers

● Prepared children’s activities, scheduling of story

● Customer service, meet and greet customers

The Children’s Greenhouse Garden City, New York

Caregiver 2000-2001

● Cared for children ages 6 months to 4 years old

● Taught basic learning skills

● Prepared snacks, meals and daily activities

● Maintained classroom cleanliness and appearance

References available upon request.

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