Customer Service Sales Associate
Resume:
COBY SIAS
SKILLS
• Food plating and presentation
• Food spoilage prevention
• Recipes and menu planning
• Institutional and batch cooking
• Exceptional customer service
• Stocking and replenishing
• Upselling
• Problem-solving skills
• Multi-tasking strength
• Team Collaboration
• Loading and Unloading
• Physical Strength and Stamina
• OSHA Compliance
Container Packing and
Repacking
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• Willing to Learn
• Attention to Detail
• Customer Service
• Flexible Hours
• Sales and Promotions
Safety and Cleanliness
Standards
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To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
WORK HISTORY
August 2019 to April 2021
Cook Houston Zoo, Houston, TX
October 2020 to February 2021
Driver Helper UPS, Houston, TX
• Transitioned between breakfast and lunch service. Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
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Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
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Communicated closely with servers to fully understand special orders for customers, including those with food allergies and gluten intolerance.
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Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
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Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
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Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
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Maintained well-stocked stations with supplies and spices for maximum productivity.
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Ordered and received products and supplies to stock kitchen areas.
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Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
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Prevented damage to packages and products by correctly securing loads.
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Assisted driver with product or package deliveries to residential and commercial locations.
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CONTACT
Houston, TX 77051
********@*****.***
April 2019 to June 2019
Cook Shift Leader Raising Cane's Restaurants, Pearland, TX February 2018 to January 2019
Sales Associate Old Navy, Gap, Houston, TX
Exhibited good attendance, work habits and willingness to learn job functions.
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Used proper safety techniques and gear such as lifting straps to move items off truck.
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Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
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Completed required product or package delivery
documentation.
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• Lifted and carried packages weighing up to 30 pounds. Displayed very good communication and customer service skills.
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Interpreted hand signals and listened for verbal instruction to determine where materials were to be placed.
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Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
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Completed daily inventory for all packages being delivered and received with [Software] and [Software].
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Communicated closely with servers to fully understand special orders for customers, including those with food allergies and gluten intolerance.
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Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
•
Maintained well-stocked stations with supplies and spices for maximum productivity.
•
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
•
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
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Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
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Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
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Helped customers locate products and checked store system for merchandise at other sites.
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• Prepared merchandise for sales floor by pricing or tagging. Answered customer questions regarding sizing, accessories and proper care for merchandise.
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Organized racks and shelves to maintain store visual appeal, engage customers and promote specific
merchandise.
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Provided positive first impressions to welcome existing, new and potential customers.
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Solved customer challenges by offering relevant products and services.
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EDUCATION
June 2019
High School Diploma
Worthing High School, Houston, TX
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