Customer Service Front Desk

GE

OBJECTIVE

Hard-working determined individual ready to take on a challenge and improve my skills in your organization.

Skills

Customer Service

Establishing Priorities/Punctual

OSHA knowledge

Leadership skill

Organizational strengths

English and Spanish fluency

Team player

Solid communication skills

Problem solver

Data collection

GERMAN ECHEVERRI

****************@*******.***

C: 407-***-****

24104 SW 118TH AVE

HOMESTEAD, FL 33032

EXPERIENCE

TRV Agent • Alorica/ID.ME, Cutler Bay,FL • February 2022 – April 2022

Verified members documents in a safe and secure way.

Get on video in a platform call Pexip with the member to make sure all information is correct.

Give members awesome customer service so they feel safe giving out delicate information to get verified.

E-verification for IRS and federal programs

STOCKER CLERK• PUBLIX, ALTAMONTE SPRINGS • AUGUST 2020 – DECEMBER 2020

Provides premier customer service, including greeting customers and answering their questions.

Ensures that product is within date and rotate and display product according to the appropriate planogram.

Assists with unloading product from trucks and organizes stock room.

Fills assigned section as needed.

Operates back-room equipment, including pallet jack, scissor lift, baler, compactor, and scrub machine.

REAL ESTATE ASSOCIATE • INTEGRITY INVESTMENT, ORLANDO • JUNE 2019 – APRIL 2020

Appraised properties and advised clients on financing options.

Analyzed housing markets and identified potential buyers.

Actively follow-up with prospects and hot leads.

Cold call clients to obtain exclusives.

Communicated with owners regarding home and loan status.

FURNITURE INSTALLER AND MOVER •COASTAL DELIVERY, ORLANDO • JANUARY 2019 – JUNE 2019

Inventoried required material, tools and equipment prior to beginning work each day.

Organized materials and system components in a clear manner.

Trained a couple new team members to meet quality and efficiency standards for each project.

Performed daily schedule of appointments with an eye for both quality and speed of service.

WAREHOUSE LEAD • BLOEM LLC, APOPKA • FEBRUARY 2017-JULY 2018

Weighed and counted items for distribution within plant to store and stage materials for projects.

Loaded and unloaded trailers with care and efficiency.

Sorted and staged parts in racks or other designated areas.

FRONT DESK ATTENDANT •AMF BOWLING, ALTAMONTE SPRINGS • JUNE 2014 – JUNE 2016

Personally, addressed and welcomed guests to business per day, improving overall customer service and engagement.

Entered invoice data into company's system and updated details, including customer contacts and delivery dates to keep information current.

Assisted with administrative tasks, including filing, and answering phone calls.

EDUCATION

HIGH SCHOOL DIPLOMA • JUNE 2013 • UNIVERSITY HIGH SCHOOL, ORLANDO

ASSOCIATES IN SCIENCE • DEGREE PENDING 2023 • VALENCIA COLLEGE, ORLANDO

REFERENCES

Upon request

Contact this candidate