AMBER H U D S © N **************@*****.***
H 8227 Lakeview drive,
Covington, Ga 30014
PROFESSIONAL SUMMARY
Customer service professional experienced in identifying and selling products based on
customer needs and processing credit card and cash transactions. Skilled in using computers
and handheld devices. Delivers quality customer checkout experience.
Friendly customer-focused cashier with attention to detail, good math skills, and ability to
develop good customer relations, leading to customer loyalty and retention. Greet customers
and collect payment using POS systems. Generate repeat business by determining customer
needs and following-up.
Capable Head Cashier with history of playing key role in giving customers positive shopping
experiences by working closely with store managers and cashiers. Prepare schedules for
cashiers during peak shopping times to avoid long waits on checkout lines. Generally aware
of all items in store to assist shippers with questions about products and sales.
Motivated, exceptionally well-organized, and customer-focused Head Cashier skilled at
overseeing and processing customer transactions. Train new employees on POS systems,
scanning, and bagging operations. Excellent people person, able to de-escalate conflicts
and resolve problems.
Organized team oriented professional bringing strengths in handling work independently and
solving routine problems without oversight. Offers expertise in helping or finding a resolution
to any problem and ability to quickly learn new processes.
Hardworking and reliable focused on going above and beyond to support team and serve
customers.Motivated to continue to learn and grow as a professional in this industry and
during these trying times..
SKILLS
Guest services Check processing
Product merchandising Lot maintenance
EXPERIENCE
Customer Service Cashier, Food depot, Jan 2018 - May 2019, Covington, Ga
e@ Handled cash, check, and card transactions with consistent attention to detail and
maintained balanced drawer.
e Kept employee and customer areas clean, neat and ready for any challenge by using slow
periods to tackle routine housekeeping needs.
e Helped management solve customer concerns with proactive approaches based on retail
knowledge.
Engaged customers and built connections using positive, upbeat attitude.
Worked safely and quickly to help customers move heavy purchases, consistently
exceeding expectations.
e Stayed on top of policy changes and promotions to better serve customers with current
information.
Cashier Specialist, Wal mart, Jan 2017 - Jan 2018, Conyers, Ga
e@ Processed cash register transactions by inputting product costs and giving back change.
e@ Processed checks, debit and credit cards, EBTs, WIC checks, refunds, product coupons,
and gift certificates.
Adhered to all cash handling policies and procedures.
Returned non-purchased products to shelves and performed general merchandising
functions.
Collected payment for customer purchases.
Provided feedback to store management on products, including [Type].
Greeted all customers and provided prompt and friendly service.
Answered questions regarding [Type] products.
Bagged and packaged customer orders and purchases.