Freelance Writer Service Representative
Resume:
Candy S. Collins
st
NW, Canton, Ohio **709
**********@*****.***, 903-***-****
Employment: CS Marketing Group, LLC – Owner/President May 2007 – Present
• Write and design newsletters, brochures, business cards, and postcards.
• Write content for magazine articles, blogs, Web, press releases, public service announcements, feature stories, and bios.
• Initiate relationships within the community
• Maintain working relationships with clients
EmergeOrtho – Patient Support Specialist, Therapy, Wilmington May 2021 – April 2022
• Greeted patients, answered phones, checked in and checked out patients.
• Verified insurance, scheduled appointments, reviewed and prepared charts for upcoming appointments.
• Processed incoming orders.
• Notified provider of patient’s arrival, communicated any patient concerns with provider.
• Maintained patient accounts by obtaining, recording, and updating personal and financial information.
• Protected patients’ rights by maintaining the confidentiality of personal and financial information.
• Contributed to team effort by accomplishing related results as needed.
• Maintained operations by following policies and procedures, and reporting needed changes.
• Comforted patients by anticipating patients’ anxieties and answering patients’ questions.
Wilmington Christian Academy – Preschool Teacher Assistant September 2017 – June 2021
• Assisted lead teacher of 25 children throughout the school day.
• Led morning group time (pledges, songs, weather, calendar, etc.).
• Assisted with art projects and learning activities
• Communicated with parents via email and in-person North Shore Companies – Payroll/Accounting
July 2013 – February 2015
• Managed daily accounting activities
• Completed payroll weekly for 11 employees
• Created invoices
• Redesigned and maintained several spreadsheets
• Created an electronic filing system
• Assisted in answering phones in a professional manner GBS – Customer Service Representative for Goodyear Team October 2007 – July 2009
• Managed Goodyear print projects.
• Assisted Goodyear dealer customers with orders.
Candy S. Collins
Resume – Page 2
• Maintained working relationships with businesses, clients, and potential clients.
Hammer & Nails, Inc. – Public Relations
July 2003 – July 2006
• Maintained Web site, and wrote press releases and PSAs.
• Designed and wrote content for brochure and quarterly newsletter.
• Researched and wrote grants.
• Initiated and was responsible for yearly golf outing fundraiser.
• Initiated relationships within the community both business and private.
• Conducted home interviews and assisted with projects.
• Prepared slide shows and speeches for presentations.
• Conducted interviews on the radio.
• Initiated and helped organize the annual Hands & Hearts Working Together event.
• Assisted with recruiting and maintaining volunteers. Education: Stark State College, December 2014
Associate of Applied Business High Distinction, Web Design Kent State University, May 10, 2003
Bachelor of Science, Public Relations
Minor, Marketing
Stark State College
• Received grant writing certificate, November 15, 2000 Volunteer: Canton Chamber of Commerce Fast Break Breakfast Committee 2006 – 2014
• Assisted in planning the one-day monthly event.
• Assisted in recruiting speakers for each year.
• Assisted in the Non-Profit of the Month Spotlight.
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Women of Grace Ministry – North Industry Christian Church - Chair 2003 – February 2008
• Responsible for ground floor organizing, creation of positions and bylaws
• Maintain, encourage and mentor a council of eight women as well as assist with implanting various studies, activities and other pursuits of the ministry
• Act as liaison between church staff and other church members as delegated by unique needs of interests
• Create and implement various publications as regulated by the ministry
Computer: Experience with both PC and Mac formats
Proficient in Microsoft Office, QuickBooks, Adobe Creative Suites, Athena
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