Customer Service Office Manager

Heatherlee Estes

Baldwinville, MA 978-***-****

*********@*****.***

Summary

Very reliable as a employee. Organized and strives to learn and work well with others. Experience

King Phillip Restaurant MA, Phillipston

Waitress/Shift Leader 03/2020

Took care of multiple customers at a time.

Answering phone calls through out my shift.

Provided customer service and was involved in training new team members each month Offered strong customer service skills, keeping customers satisfied. Sidney Landscaping company MA, Ayer

Office Manager/Bookkeeper 07/2016 - 09/2018

Answered and made multiple phone calls a day to help grow the business. Documented all the jobs done and emailed the customers their bills. Obtained employees time cards and transferred them info payroll. Offered strong customer service skills, keeping customers satisfied. Skills

Communication skills, Restaurant experience, Customer Service, Microsoft word, Documentation review, Microsoft excel Education

Mount Wachusett community college Gardner, MA

Exercise science and Nutrition 07/2009