Customer Service Representative
Resume:
SARAH CULLUP
***********@*****.***
SKILLS
* ***** ** ******** ******* experience. When given tasks, very organized, methodical, yet flexible. Computer literate, adapts and learns easily, and is very detail-oriented with many problem solving skills. EXPERIENCE
Assurant, Albany OR — Customer Service Representative APRIL 2019 - APRIL 2020
● Provided customers with excellent customer service over the phone.
● Handled 50+ phone calls a day, assisting customers with filing claims.
● Identified customers’ needs, researched problems and provided solutions and alternatives.
Target, Dublin CA — Cashier, Service Desk
OCTOBER 2016 - JANUARY 2019
● Provided customers with excellent customer service.
● Handled phone calls, transactions, returns, and online orders.
● Helped customers find what they need as efficiently as possible. Safeway, Dublin CA — Courtesy Clerk
NOVEMBER 2014 - OCTOBER 2016
● Helped customers package their items to be transported safely.
● Gathered shopping carts in the parking lot for customers to use.
● Assisted customers with loading items into their vehicle.
● Maintained cleanliness of the store by handling spills and messes. EDUCATION
Bergen Community College, Paramus NJ — World Language Major SEPTEMBER 2020 - CURRENT
Dublin High School, Dublin CA — High School Diploma AUGUST 2012 - JUNE 2016
AWARDS & CERTIFICATES
Tri-Valley Regional Occupational Program
● Video Game Art & Design Certificate of Achievement and Completion
● Animation & Motion Graphics I Certificate of Achievement and Completion
● Animation & Motion Graphics II Certificate of Achievement and Completion
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