Lilian Colon
**** *** **** ******, *** Tampa FL *3614
***************@*****.***
EDUCATION
MANUEL AURELIO TAVAREZ JUZTO Santo Domingo, Dominican Republic
Associate of Science in Nursing (ASN)
WORK EXPERIENCE
Domino’s Pizza LLC Bronx, NY
Customer Service Representative Feb 2018 - current
Provide excellent service to the customer by taking their orders, and mediating customer concerns.
Make perfect product under the supervision of the Managers.
Train new team members and help develop the store culture.
Lead the make-line and ensure all products are made in a timely manner and that cleanliness is maintained.
Bvlgari Santo Domingo, Dominican Republic
Sales – Customer Service Representative Jan 2017- Jan 2018
Organize and maintain store cleanliness.
Cross check inventory and place orders as necessary to restock the store, as well as ensure that all private orders and request met and in the system.
Surpass sales goals by connecting with the customer base and keeping up with trends.
Set the record sales for any given month at 10,000,000 pesos which is the equivalent of 200,000 usd.
Zara Santo Domingo, Dominican Republic
Fashion Consultant April 2013 - Nov 2014
Educate customers on new fashion trends and how to pick out appropriate outfits for specific occasions.
Applied interior design knowledge in order to decorate the work space on a consistent basis to best fit the seasons and ongoing trends.
Increased the base of loyal customers substantially by providing excellent service.
ADDITIONAL SKILLS
Fluent in Spanish
Effective communication skills; both oral and written
Strong mathematical and analytical skills
Well versed in working with a team as well as independently
Computer competency: M.S Word, Excel, Power Point,
Excellent customer service skills
Keen eyed and highly attentive to detail
Well organized, Self-starter